Biggest problem of all was that reception employees being in a travel and tourism business and no one ciuld speak a single word of the international language English. Frustration on its peak because of hiring of wrong people at the reception

They never give access no body to assistant manager I have to rent in different hotel a 230 am I can’t cancel no access to do that Icant check in

Average accommodation - but inaccurate listing and several items missing or broken. Messaged host the first night and never heard back. Room is on busy intersection so hopefully you are good with honking horns all night, as the white noise machine didn’t have a cable to plug it in.

Room did not always have hot running water

Taman was fantastic, we had no issues at all.

The rooms were well equipped and spacious, but the noise from the strew was very loud. Convenient location, and we felt very safe. Great amenities as well.

Before staying, it was agreed in writing that the apartment would have a heater as the weather was very cold in CDMX. No heater & no effort to rectify the problem resulted in us unable to be in the apartment without coats on and unable to sleep there! Terrible experience.with this company

Clean room.

Overall it was a great location and the apartment was comfortable. The staff at the front were not friendly so don’t expect to be greeted or to offer any assistance even when you ask where is the closest quick mart to buy water.

Clean and location is great! Host was excellent communicating with us. Though is not a hotel, I do think spaces like this should provide extra towels especially if a guest is staying longer than 3 days. Just my opinion. I’d definitely stay here again.

My fourth stay Excellent apartment

This is the second time I have stayed at this property, one with a different host and larger unit, and I highly recommend the facility for cleanliness, staff professionalism, amenities, layout/spaciousness of the units, the hosts' accommodating manners, and the location. Walking distance to everything fun - two magnificent parks, an open-air market on Tuesdays, and more. I will stay here again next time I visit this lovely city.

Beautiful apartment with a stunning view. The building staff were friendly and the front desk was staffed 24 hours a day. The neighborhood was safe and quiet though a bit boring if you’re a night owl.

Great stay!

Place is nice and clean. Staff is not friendly at all. Front desk lady always on. Her phone with attitude. Another thing to note is that they do not allow deliveries to the apartment, and they do not receive them. I injured my foot and needed that accommodation and they were unwilling to do so. Also, you have to buy your own supplies such as trash bags, TP, paper towels, etc. I am also pretty sure you rely on what the people before you left. To each their own but I did not enjoy my stay nor did I think it was worth the money I paid. Location is great though and the place is pretty. Not much room to hand out as a family and watch TV since the couch only seats 2.

The apartment was clean, beds were comfortable, and the kitchen was equipped with everything we needed. The location is good with a short Uber ride to most areas of the city. There is also a bus stop at the end of the block. It's located in a safe, walkable area with plenty of coffee shops and restaurants within blocks.You have access to a beautiful view from the rooftop garden, where you can enjoy morning coffee or a refreshing drink at night. The only minus is the traffic noise at night when you're trying to sleep, but Mexico City is not the city you visit to rest!

Check in process was insanely long. Everything is done by cellphone and whatsapp. Got to the room and was given the wrong code. Finally got into the room and it was 80 degrees and humid. The chairs were stained/dirty. Floor was warped due to the humidity...felt like stepping on a bubble. Went to shower...no body soap. I have stayed in 150 hotels and this was the worst one. Looks amazing on listing though!

There was a bit of a confusion at the check- in, because the hotel did not receive my communication about our passports. The instructions for sending the photos of the IDs should be more explicit and in the form of step-by-step. I did not know that I was supposed to contact the property via WhatsApp and did not have the correct number. Fortunately I speak a bit of Spanish, so was able to communicate with the reception. Had my husband been alone, he would have had a big problem. Otherwise, the appartment was great and just what we needed for a couple of days stay. Location is perfect, on the doorstep of Chapultepec park and its attractions, plenty of cafes, restaurants and shops nearby. The personel at the reception was very helpful and actually helped us to get checked in. Would highly recommend to friends and family, and will come back myself if ever I have a chance.

Amazing experience

The place was very clean and good area to be at , however it was lacking towels provided to us and no ac , it was very hot in the hotel and when we would open the sliding doors it was very loud from the traffic . Only thing was provided was fans . But I rate this a 4 because it was a cute spot , and very clean .