Radisson Collection Hotel, Santa Sofia Milan

Explore Radisson Collection Hotel, Santa Sofia Milan
9.2
Exceptional
From 361 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews Radisson Collection Hotel, Santa Sofia Milan

Number of reviews per page
20
40
Top reviews
Karina
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel Good location
Paul
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Superb room staff and location. Metro station out front door. Excellent breakfast
Joana
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location, 10 mins walk to Duomo and shopping. Check in staff super welcoming and friendly. Concierge and bellboy team amazingly helpful. Good facilities, love the pool and sauna. Room well decor and furnished. Love the free first minibar. Cleanliness part was a bit down, rubbish from previous guest wasn’t cleared but rectified straightaway. Bedsheets had holes, heavy tear and wear, time to be replaced. Mattress too soft, probably too old and springs losing support. Breakfast area was quite pleasant, food-wise so so, not much choices in terms of fruits and vegetables (sometimes spoiled). Coffee machine definitely not the best. Otherwise all good! Recommend for its location and staff.
Read More
Mirian
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

👍
Rudolf johannes
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a gtea5 time
ian
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The air conditioning in the room did not work. I called 3x to have maintenance fix it the afternoon of arrival. They eventually fixed it at 9am the following morning at 9am. I complained and they offered a 20% discount which still didn’t to compensate for no AC in what is supposed to be a 5* property. The breakfast was poorly replenished at 9:30 despite supposedly being open until 10am. One of the reasons I booked the hotel was for the roof top bar which is heavily featured in the web page and was disappointed that both the restaurant and bar on the rooftop were closed on Sundays. This is not made clear on the web page Actual room was nice.
Read More
Humberto
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Well located. Nice breakfast selection.
Francois
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No place to park the car to unload. Nobody greeting us upon our arrival, to carry our luggage. We had to park way underground not sure we were at the right place and carry our luggage in a cheap, outdated elevator. We were very surprised in fact all along our stay how outdated the decoration was (old carpets everywhere, very dark). It felt like we were in a cheap motel back in the 70s. It was complicated to find the rooftop. The electric car charging stations were not working (we had to ask to have them fixed). We had been in 5-star hotels in the prior 2 weeks (Grand Hotel Victoria in Menaggio, Collegio Alla Querce in Florence) and believe me the Radisson doesn’t deserve more than 3 stars. I expected way more for what is currently rated a 5-stars hotel. I really don’t understand how this hotel have a 5-stars rating. Very misleading to say the least
Read More
Sanjeev
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Didn’t had breakfast but there Sali lounge very limited options
Rachel
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My top priority in a hotel is a quiet night's sleep. Rooms 421 and 423 face the inner courtyard with no guest rooms on the other side. We arrived exhausted and slept late the next morning with no disturbance. The pillows weren't great (flat down or lumpy synthetic), but the bed was very comfortable. The shower water pressure was excellent. We didn't eat there as it seemed overpriced. It was nice to have all our luggage taken straight to the room and then stored while we toured.
Read More
Michael
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice hotel we'll maintained friendly staff. The dinning locations are a little pricey
Miyako
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very helpful staff throughout the hotel
SIMON
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice Hotel in a convenient location helpful staff nice breakfast very pleased
Lauryn
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bar was amazing. Staff so incredibly kind. Room was super clean.
Natalya
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely and very well maintained hotel; in my room, everything was new and working; attentive staff; great breakfast; dined at the downstairs restaurant once - had the artichoke and the risotto, both were terrific. Duomo is a 10 min walk; this was the least expensive 5-star option in Milano for the days I was there, I’m very happy with my choice!
Read More
Setayesh
icon-with Friends
with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was perfect. Very kind and polite staff.
Maxime
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Perfect all around
Jessica
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Front Desk staff are unreliable and inconsistent, some unprofessional. Cafe Bartender refused to let us sit at an empty table (that stayed empty thru our whole meal). Housekeeping was great! Timely, efficient, thorough.
Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very helpful team. Well done!
Percy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

yes very good
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved