6.6
Pleasant
From 47 reviews
Cleanliness

6.8

Room Comfort

6.0

Service and Facilites

7.4

Traveler Reviews Private Boutique Apartments London

Number of reviews per page
20
40
Top reviews
Mervyn
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Should have put the side street it was on it would have been easier to find . You had to put 6 digits codes in three different doors to get in and get to your room . Keys or key cards would ha ve been easier.
Craig
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Bad apartment it was dirty Bedding was dirty appliances dirty Shower dirty Floor was coming up Wallpaper coming off wall We booked a delux room and paid extra not delux at all We had to book somewhere else and are requesting a refund
Andrew
4.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

A group of flats above a Thai restaurant. Scetchy as f*** alleyway to get in, and three door codes. Would personally not ever think of staying here again.
S
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Awful damp smell throughout our 2 day stay. Bathroom was not clean. Pillows very flat and uncomfortable
adnan
icon-Business
Business
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Nice hotel, but not really boutique 😄 Location is good, 15 minutes walk to underground and 10 to overground. Good bus service on main road taking you to Liverpool Street. Getting access to room was different, you have to go to Thai Restaurant, where you are given codes to enter the hotel area. Staff took me to the room, which was good but no reception. Room was good, what I would expect for budget hotel.. if you're expecting boutique, you'll be disappointed. Room size was very good, facing street but not to noisy. Mattress on bed was not good, one side was fine but one side had clearly been overused. Ensuite was good with nice shower. Would recommend and stay again.
Read More
martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Enjoyable stay staff super friendly good value for money. Have already rebooked for another stay.
N
icon-Business Family
Business Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very good location. Well connected with public transportation. Conveniently located for city worker.
N
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very clean and spacious room. The complementary tea making facilities was real bonus.
N
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Shuteyes in London offers a truly exceptional boutique experience! The rooms are beautifully designed with a mix of comfort and elegance, making it feel like a home away from home. The staff go above and beyond, always providing friendly and attentive service along with great local tips. Located in a convenient area, it’s easy to explore the city’s highlights and come back to a peaceful, stylish retreat. Highly recommend Shuteyes for anyone seeking a memorable and relaxing stay in London!
Read More
Chris
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great location with very friendly and helpful staff who were responsive to any inquiries or requests. The connected restaurant was also top notch and highly recommended. This place is a good value for such a thriving and fun part of London, just make sure to read the check in instructions.
N
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I had an amazing stay at Shuteyes in London! The boutique accommodation was cozy, beautifully designed, and offered all the modern amenities I needed. The staff was incredibly friendly and went above and beyond to make my stay comfortable. The location was perfect—close to all the main attractions but still quiet enough for a restful night’s sleep. Highly recommend!
Read More
N
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

“I recently stayed at Shuteyes, and it was an outstanding experience from start to finish. The accommodation was impeccably clean, with a warm and inviting atmosphere that made me feel right at home. The room was spacious, well-equipped, and thoughtfully designed for comfort, ensuring a restful stay. The location was perfect, providing easy access to local attractions while still offering a peaceful retreat from the hustle and bustle. The staff were incredibly friendly and attentive, always ready to assist with a smile. Their commitment to excellent service truly stood out and added a personal touch to the experience. I highly recommend Shuteyes for anyone looking for a relaxing and enjoyable stay. I will definitely be returning on my next visit!”
Read More
Mr
icon-Business Family
Business Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at Shuteyes boutique accommodation in London, and I couldn’t be happier with my experience. The cleanliness was absolutely top-notch; every corner of the space was immaculate and well-maintained, which made the stay feel incredibly comfortable and inviting. The attention to detail in the room’s design and amenities truly added a touch of luxury, making it more than just a place to rest. The location was convenient for exploring the city, and the staff were friendly and accommodating, always ready to assist. I highly recommend Shuteyes for anyone seeking a spotless and cozy stay in London!
Read More
N
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

I recently had an excellent stay at Shut Eyes, a charming boutique hotel that exceeded all my expectations. From the moment I checked in, the staff was incredibly welcoming and attentive, making me feel right at home. The hotel’s design is both stylish and cozy, with a perfect blend of modern amenities and unique touches that give it a distinctive character. My room was immaculate, featuring a comfortable bed, high-quality linens, and thoughtful details that made my stay extra special. The quiet ambiance ensured a restful night’s sleep, while the hotel’s convenient location made it easy to explore the surrounding area. The attention to detail and personalized service truly set Shut Eyes apart from other hotels. I highly recommend it for anyone looking for a relaxing and memorable boutique experience. I’ll definitely be back for another stay!
Read More
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very amenable staff and clean rooms
Chaz
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The one slight downside was the comms surrounding the entry because it wasn’t clear that you had to go into the restaurant around the corner for access at first and I didn’t receive an email as was stated in the check in instructions. As for the room itself, no complaints. For the price we weren’t expecting the Earth but the room was clean, the bed was comfy and the bathroom facilities were decent. There was the green security light as I’d seen in a couple of other review but it didn’t bother us. All in all not a bad little stay at all.
Read More
Stephen
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very basic hotel. We only needed a bed for the night after a gig. Staff were friendly. Was confusing to get to, was supposed to get an email explaining to go into a thai resturant which i did not. A lot of different codes for different doors, which we had a take a photo of on someones phone. The room itself was very basic. Tea and a kettle was provided, but no coffee. Only one hand and bath towel for a double room. The tv was a smart tv which was nice but unfortunately there was no remote so was unable to use. Not the cleanest room but not the worst. Skirting boards were dusty, splashes of paint of ths wooden floors, plus socket was wonkey and the extractor fan in the bathroom was hanging off. There was an actual bottle of shampoo which was quite nice. Bed was comfy enough, walls were thin but actually wasnt too loud at all throughout the night. As a whole it feels like the hotel wants to be this very "boutiquey" hotel with colourful wallpaper and cushioned headboards and its not quite worked. For the money, and fact we only needed a bed for the night it was fine. But i dont think we'd go back
Read More
Ellen
6.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

You get what you pay. The shower would give you either boiling hot or cold water. The room couldn’t be more basic. But you can’t find anything in London for £100, so as budget friendly is an option. Just don’t expect much comfort
Chendrik
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Was here with friends. We had a great time.
Nicholas
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Honestly, this place is not a hotel. It's a hostel or B&B without the breakfast. From the lack of reception (admittedly highlighted in an email, but not noted anywhere by the side street entrance) to the dodgy decor, broken bannisters, odd smells, scuffed divans, limescale covered shower and taps, and general poor standards of everything, I'm embarrassed i booked this place for an overnight stay with my son whilst seeing a gig. Avoid at all costs. Complete amateur hour.
Read More
Number of reviews per page
20
40