Overall Ratings & Reviews Hotel Arcada

The property is beautiful! Unfortunately it is in an area that is industrialized and lacks restaurants. Not even coffee in the morning. We could not get information on the shuttle to Leon airport and were offered a taxi for an 1.5 hour trip. Did find a home nearby where they make pan dulces so we has something to eat before our trip to the airport. Coffee across a busy street for mini-mart machine style coffee.

Cold pool and no hot jacuzzi. I booked this hotel mainly because a hot water pool and a very hot water jacuzzi . Safe parking failed last night

The hotel is ok for the fee and it’s no too far from the downtown, however they need few adjustments for the clients, the restaurant were unavailable and near is just the oxxo, something inside the hotel would be fine

Beautiful hotel with a nice pool and just far enough from San Miguel’s centro. There’s an Oxxo across the street for convenience and various food stands a few steps away. Only bad thing was that they advertised “high speed” WiFi. Turned out it’s subject to the lobby, not to the rooms. Bummer but oh well. Parking is free, but kind of a hassle to get out the car to tell the front desk to open the garage and stop by the desk when leaving. Other than that, room was very clean and hotel offers a spa with 10% off discount for services when you’re a hotel guest.

The building is great. The internet (wifi) is bad. The restaurant service and meals are great.

Nice pool area. Liked pool tables on 2 nd floor. Despite closeness to busy road, it was very quiet at night. Could have a bit more parking in front, but underground parking good

Amazing

The hotel exceeded my expectations. The pool area is pretty nice and the rooms are nice and clean.

Good place at a good price.

Work related.

The information and pictures of the hotel are not from the hotel. This place is horrible! Very very far way from everything. It's dirty, noisy and you must have a car to be able to get around because it is NOT close to the town at all. After seeing the conditions and location of the hotel decided to stay elsewhere in town so we ended up losing money because we could not cancel the rooms.

Wrong hotel in wrong location in a town that has out grown it's ability to handle the number of people who visit it. The hotel was at the end of one street away from the maddening crowd, but there were no windows in the room at all. Very tired hotel, but room was quiet. Couldn't really walk anywhere except to the Pemex across the street for something to eat (a snack). There was a restaurant in the hotel, but I am not sure if anyone eats there. We couldn't wait to leave...town and the hotel.

I enjoyed the stay, the staff and overall experience.

pros location price restaurant on site close to all transportation cons. need more light in bathroom

It's a nice hotel, very clean, staff was nice. It's not that close to downtown, however it was perfect for our needs.

Good hotel, will need to take taxi

For that cheap price we had a great service. They uncovered the swimming pool just for us (most of the hotels in the world wouldn't do that). The rooms are located in a cute patio, isolating them from the noise of the road (which we didn't hear). The hotel is not in the city center, but in the main crossroads for leaving the city; so it is only useful if you travel with your own car and you plan to visit other towns around.

Nice hotel , with nice clean, small rooms, good restaurant, original paintings on the public walls, and foosball and pool tables upstairs. Friendly helpful staff, easy access to secure parking garage, but it is NOT in the heart of San Miguel, as described. It's about a mile. We took two taxis into town, one was 50 pesos, one was 35 pesos, so ask for price first.

Good value for San Miguel. Food service poor. Go someplace else.

Excelente lugar para convivir en familia, tienen todo lo necesario para recibir a personas diacapacitadas