Overall Ratings & Reviews The Beverly

The room itself was nice, and the tub was amazing. There were two issues. The first is security, we were in the basement and there are two doors to go into the hallway however, there are no locks on that door, and more importantly, there is no chain or stopper on the inside of the door. The second, there is no peephole. Also, at 12 every night the keypad made noise like someone was there. These are fairly inexpensive issues and so it makes me wonder what else was looked over in favor of cost.

Soft sheets, easy check-in and check-out, and lots of space. Great value.

Large room but bathroom was small. We didn’t get maid service the day before we left and because we were in the basement our towel didn’t dry so our last shower was drying with a damp towel. The bottom landing was scary because you couldn’t see that it had a step down. They need to color it so you can see it.

Inadequate bathroom lighting. Mold/hair in shower track. Sticky, chipped cabinets.

Room was upgraded at chech-in to an efficiency suite. Suite was big and clean. Would be nice to have outlets available near the beds, but everything was great!

Room was clean and comfortable. An issue with burned out light bulbs was dealt with quickly. The entrance to the lower rooms is a disgrace. Dirty and potentially dangerous. But the thing that was most disconcerting was how difficult..how many on line hoops you have to jump through just to book the room. And not just once...say to establish a profile...but every time. Not sure it is worth the hassle.

This was a first for me. They give you your room code through a welcome email. Id never done that and had trouble with it. To add insult to injury, when i arrived there was no one in the front office either. Once i managed to get someone on teh phone they were very helpful and we managed to figure it out. It's just something to be aware of going in.

The hotel was cute, but the WiFi wasn't good enough to allow Internet access, there weren't any towel racks, and the "do not disturb" sign hung on the door didn't stop housekeeping from entering unannounced the next morning. The check-in process was a joke. It is self-check-in, and we waited in the parking lot 45 minutes for an email with the room instructions after filling out the check-in form online. Now we find out that the $100 held for incidentals was fully charged to the credit card and takes 7-10 business days to be refunded. I will never stay there again.

Not be be harsh. but being truthful… this place was sketchy. The neighboring building looked to be a run down multi-family with an old kitchen range discarded in the shared parking lot. We were assigned a room in the BASEMENT of the building. The room had a musty/mildly odor that they attempted to masked with air freshener. Awful! The outdoor stairway leading to the basement are narrow and steep, covered with frayed carpeting. My advice?… stay somewhere else!

Very poor WiFi and we needed it. Disappointing. Otherwise it was fine but pricey.

The Beverly was very nice. Spacious room. The WiFi did not work and there was not good cell service. Also it was hot and humid in the room and we weren’t able to lower the temp.

Great self-contained unit. Well thought out for guest needs. Clean, towels changed daily, and pleasant maids. Great location for shopping and meals (including a great breakfast place across the street).

We liked our Stay at the Beverly. Mary was a great help to get our Room number and code for the room. Kudos to her. We were in the basement which we didn’t like because the steps were treacherous. Tub was very slippery due to hidden soap build up. An accident waiting to happen. Loved the coffee maker, and the convenience to our son’s house. We would come back.

Definitely avoid the basement rooms because the sound from literally anyone walking or moving above you was so loud, especially early in the morning. The staff was happy to accommodate us with a different room, but was just a little chaotic because there was such a short window to move rooms while bust getting ready for a wedding. The new room didn’t have hot water, but by that point, we didn’t have time to move again, nor did I want to deal with it anymore. WiFi was difficult and didn’t have 5g - almost couldn’t order an Uber to get to the wedding on time :( Overall, staff was nice but the hotel room experience was poor and frustrating.

I didn't receive my welcome text to register until hours after my check in time. We were placed in the basement with barely a view to the outside. Plug ins didn't work. Wont stay here again. Room was clean and nice, at least that was a positive.

Was s grest stay. Had a minor miscommunication as far as payment. I was a little upset that they let me in the room only to find out my payment wasnt excepted.HOWEVER - they were extremely patient and allowed me to stay in the room until figured payment out. That was really awesome of them and i appreciated that kindness. So i definitely will be returning, only this time maybe a longer stay.

Clean and convenient.

This was our first time staying at a hotel with no on-site front desk. It was somewhat confusing for us, but the phone support personnel or wonderful. They took several phone calls from me with a great attitude and we’re super helpful in guiding me through the process.

The Beverly was very convenient, easy to check in, and the hosts were very responsive. Although overall our room was clean and we were satisfied with our stay, I would suggest a much deeper thorough clean. The pull-out couch was also terrible.

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