8.5
Very Good
From 82 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.2

People often mention about Grand Buana Lestari Hotel
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Accessibility (7)
Staff Friendliness (6)
Bedroom (6)
Ambiance (5)
Room Space (5)
Check-in/out Time (4)
Bathroom (4)
Hotel Area (4)
Distance to City Center (3)
Family Friendly (3)
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Traveler Reviews Grand Buana Lestari Hotel

Number of reviews per page
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40
Customer reviews
Nanda A.
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9.7
/10
Reviewed 14 week(s) ago
hotel close to airport, free airport transfer clean room, quite spacious
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1 people find it helpful
N***a
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Leisure
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9.1
/10
Reviewed 16 week(s) ago
"Very comfortable stay! The location is close to the airport, making my trip easy. The room was clean, the staff was friendly, and the shuttle service was very helpful.
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J***a
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Business
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9.1
/10
Reviewed 18 week(s) ago
The hotel location is very close to the airport so no need to worry about being late and missing your flight. The room size is spacious and the room atmosphere is very comfortable. The bathroom size is also spacious, just a little lacking in water. The shower is not hot enough and the tap water is not clear enough.
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B***i
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Business
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5.9
/10
Reviewed 20 week(s) ago
The price does not match the facilities and food available. The only advantage is that it is close to the airport.
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E***y
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Transit
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6.7
/10
Reviewed 31 week(s) ago
The facilities are incomplete, there is no hair dryer, there is no telephone in the room (the only one that has WA is slow to respond). The lighting is lacking, there is a dead light bulb in the hallway but it is not immediately replaced, wait to be asked and complained about. The lighting in the room is also blurry, but it is not replaced. I can't be bothered to complain again. Television, out of the 3 rooms I rented, none of them could be turned on. The Front Office is not very good at conveying something, how could they say that the 3rd floor is even scarier. Is this a hotel or a haunted house. The only good thing is the food, take away requests are possible and the menu is complete. And also close to the airport, that's all.
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1 people find it helpful
F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
I like the bathroom, and the service is also good.
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H***s
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Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 37 week(s) ago
Good Airport pickup services, excellent location for transit.
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A***a
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Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 48 week(s) ago
Friendly staff, clean room, but it would be much better if torn towel to be renewed.
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H***n
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10.0
/10
Reviewed 50 week(s) ago
Friendly hotel staff, clean and near the airport.
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D***i
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Leisure
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6.3
/10
Reviewed 53 week(s) ago
When checking in the room was not ready, they were given a room that had not been cleaned after complaining and then exchanged for one that was ready. Facilities between airports are slow, fortunately the airport location is close.
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2 people find it helpful
Accommodation's Reply
21 Jun 2024
Dear Guest. Warm Greetings from Grand Buana Lestari Hotel, thank you for your input and comments during your stay at Grand Buana Lestari Hotel, hopefully the service we provide can continue to be better in the future. We look forward to welcoming you back to the Grand Buana Lestari Hotel with great pleasure. Best Regards. Operations Manager.
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M***s
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Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 57 week(s) ago
Different from photos and reviews. 4 star expectations, I think so. There are only 3 types of breakfast menu, at night I wanted to order coffee, I couldn't because the kitchen was being renovated.
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3 people find it helpful
R***a
icon-Transit
Transit
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8.5
/10
Reviewed 57 week(s) ago
The price is adjusted again because of the strategic location and free airport pick-up and drop-off.
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resi r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 59 week(s) ago
Clean hotel, very close to the airport.
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O***a
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Transit
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8.5
/10
Reviewed 59 week(s) ago
For accommodation around the airport is good.
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Pajri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
Nice hotel near airport. Room OK, most important. If you fly early in the morning. Staying here will be very safe. Hotel car also available. Drop off to airport.
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1 people find it helpful
M***d
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 62 week(s) ago
Service OK room excellent 💯. But there are smoking smell. If they a bit sensitive about cigar smell much perfect.
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Hotelnya bersih. Kamar luas. Staf hotel ramah.
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Rika Sumatril
icon-origin-TRAVELOKA
9.1
/10
Reviewed 68 week(s) ago
Near airport and they have free airport shuttle services.
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Deded P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Staf nya ramah-ramah. Sarapan lumayan enak
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Accommodation's Reply
21 Mar 2024
Dear Mr. Dedicated Son. Warm greetings from Grand Buana Lestari Hotel. Thank you for the input you have provided, we hope the service we provide can continue to be better in the future. We are waiting for your arrival again at the Grand Buana Lestari Hotel.
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Nurelilasari S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
Tempatnya nyaman, letaknya strategis jika ingin ke bandara.
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Accommodation's Reply
15 Jan 2024
Dear Mrs Nurelilasari Siregar. Warm Greetings from Grand Buana Lestari Hotel BIM. Thank you for spending your family's holiday at the Grand Buana Lestari Hotel Bim, and giving a good assessment of our service. We hope that the service we provide will make you and your family comfortable, and satisfied with the airport facilities we provide, and we look forward to welcoming you on another occasion at Grand Buana Lestari Hotel BIM. Best Regards. RIKO. Front Office Manager.
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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