8.9
Very Good
From 347 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

9.1

Service and Facilites

8.6

People often mention about TRIX HOUSE
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距市中心的距离 (43)
氛围 (41)
卧室 (41)
浴室 (39)
无障碍设施 (37)
房间空间 (37)
员工友好度 (33)
周边环境 (32)
酒店区域 (32)
Wifi (30)
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Traveler Reviews TRIX HOUSE

Number of reviews per page
20
40
Customer reviews
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel staff is friendly, the environment is comfortable, but the food is not very varied.
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Novy S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Subscribe when stopping in Malang City
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M***e
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 week(s) ago
Maybe things can get better and cleaner in the future. The bathroom drain is clogged. Taking a shower feels like a puddle. The dust is so bad it looks like it hasn't been wiped down in three months. Honestly, it's even giving my husband's asthma a flare-up.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The service is actually good, but you can't set the check-in and check-out times.
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1 people find it helpful
B***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Comfortable place and easy check in, have stayed here twice, good
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1 people find it helpful
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The location is strategic, beautiful, and comfortable! So far, it's been a pleasant stay here.
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2 people find it helpful
R***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Just found out and it was very comfortable staying at Trix
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1 people find it helpful
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Puspita D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The location is strategic, there are lots of culinary delights and the hotel is comfortable, it is highly recommended.
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2 people find it helpful
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
If you're looking for a strategic, comfortable place to stay in Malang with easy access to various exciting tourist attractions, Trix House Malang is the perfect choice! 🌟 First, regarding location, Trix House is right in the middle of Malang, so it's easy to get around! Whether you want to go to Jatim Park for fun rides, or to Malang Square for photos in the popular city park, it's all just a short drive away. Oh, and don't forget the Malang Night Market, which is full of delicious food, just a few minutes from the hotel. If you want to get out of town, Mount Bromo isn't too far away, prepare your jacket and camera, and get ready for a selfie at the top! 😉 Access to the hotel? It's super easy! No need to worry about finding your way or getting stuck in traffic. Whether you're traveling by car, motorbike, or even public transportation, everything runs smoothly. Around the hotel, there are also many eateries, cafes, and cool shops to hang out or buy souvenirs. Well, when it comes to comfort, Trix House is a winner! The rooms are super cozy, clean, and modern. After a long day of sightseeing, sleeping on this soft mattress will definitely make you wake up with a big smile. 😴 And most importantly, the service here is super friendly! The staff is not only helpful, but also makes you feel right at home. So, for those of you who want to vacation in Malang, Trix House is a choice you won't regret. The location is great, easy access, and the place is very comfortable. Don't hesitate, book now, and get ready to become a loyal Trix House fan! 🏨✨
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Thank you so much for your 5-star review of Trix House! 🌟 We are so glad you had a wonderful experience at Trix House, with our atmosphere, service, and food. Every positive review we receive is an encouragement and motivation for us to continue to strive to provide the best service to all our customers. If you have a chance to come back to Trix House again, we hope you have a great time! ☕💛
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F***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 9 week(s) ago
There are no slippers in the room, you can't leave things that need to be put in the refrigerator, there aren't many breakfast choices because the menu is already provided by the restaurant.
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Accommodation's Reply
05 Nov 2025
Thank you for your trust and wonderful review of Trix House! ✨ We really appreciate your attention. Reviews like this help us improve and ensure that all guests have the best experience with our food, service, and comfort. We are committed to maintaining our quality and providing a warm atmosphere for everyone. See you again at Trix House, a place where every visit is meaningful! 🙌 Next time, if you don't have hotel slippers, please inform the receptionist so that we can deliver them directly to your room. We apologize for this mistake in advance.
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H***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Ok, good, satisfying, right price and okay
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I***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
When it rained, we got wet in the parking area. A security guard gave us an umbrella, but then left without asking or asking how many we needed. The front desk staff were rude during check-in and check-out, not even smiling or greeting us. And, yes, the hospitality was lacking. The room wasn't bad, but unfortunately, there was a small cockroach in our room, the bathroom water was stagnant, and the toilet flushed incorrectly. The safety of the bed frame needs to be improved, as it's made of wood and has sharp edges. My foot got a long, bloody cut :) The food was lacking in variety, but the F&B staff were very friendly, greeting us and providing information :)
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2 people find it helpful
Accommodation's Reply
05 Nov 2025
Thank you for your review, sister! ✨ We are so grateful for the support and trust Trix House has received. Positive feedback like this encourages us to continue to provide the best service! 🙌 We apologize for any shortcomings that occurred in our rooms. If you encounter any problems during your stay, please inform the receptionist directly. Thank you, sister.
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M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Strategic location, spacious rooms, friendly service.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Thank you for reviewing Tricks House! 🌟 We're so glad you enjoyed it and hope to see you again soon! 💛
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Friendly staff, nice clean rooms, quite spacious.
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Accommodation's Reply
05 Nov 2025
Thank you so much for reviewing Trix House! 🌟 We're so glad you enjoyed your experience here. We hope to see you again soon! 💛
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Rudi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 15 week(s) ago
The hotel near to city centre and big mall but wifi on off by itself, food taste and variety for breakfast not so good
1 people find it helpful
Accommodation's Reply
05 Nov 2025
Thank you so much for reviewing Trix House! 🌟 We're so glad you enjoyed your experience here. We hope to see you again soon! 💛
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azmil a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Strategic location, clean rooms, friendly and good service.
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Accommodation's Reply
05 Nov 2025
Thank you for your review! We hope to see you again!
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J***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Strategic location, clean rooms. Close to malls and renowned universities. The sofa in the room looks old and isn't sturdy enough to support its users. It needs to be replaced or repaired.
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2 people find it helpful
Elo D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Hi, I would like to express my sincere gratitude for the service and hospitality during my stay at the hotel. From check-in to check-out, I felt truly comfortable. All the staff were friendly and very helpful. This experience made me feel at home and will definitely be a reason for me to come back again. Continued success, may you always be blessed with good health and enthusiasm in your work 🤍🙏
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3 people find it helpful
Accommodation's Reply
20 Aug 2025
Thank you so much for staying at Trix House. It was a pleasure to serve you, and we look forward to your next visit 😊🙏
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masboemie a. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Clean, good stay. I love spending time on the rooftop while having breakfast.
1 people find it helpful
Accommodation's Reply
20 Aug 2025
Thank you so much for staying with us at Trix House! We’re so happy to hear you enjoyed your time, and we’d love to welcome you back whenever you visit Malang again 😊
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Friendly staff and good service
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Accommodation's Reply
20 Aug 2025
Thank you for trusting us to stay at Trix House. We hope you had a pleasant stay, and we look forward to your next visit.
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Number of reviews per page
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40