Thank you very much for your valuable feedback after your stay. We apologize that we were unable to meet your expectations regarding our service, especially during peak season with a large number of guests.
We apologize for the inconvenience you experienced, including insufficient parking, long waiting times for shuttle service, delayed responses from staff, and disappointment with the breakfast. Your feedback is important for improving our services. We will take your suggestions into consideration, especially during peak season and holidays, and will strive to improve further.
We understand your comments regarding the resort's location. Our resort is situated on a quiet and private beach, ideal for guests seeking tranquility. However, we understand that access to the city center may be inconvenient for some guests.
We apologize for not being able to provide satisfactory service, and we will strive to provide better service in the future.
Thank you.