Residence Inn by Marriott New Haven Hamden

Explore Residence Inn by Marriott New Haven Hamden
9.2
Exceptional
From 281 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Residence Inn by Marriott New Haven Hamden

Number of reviews per page
20
40
Top reviews
Charles
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked the friendliness of the staff members and how comfortable and confident they were, the breakfast was very good checkout was easy,I enjoyed the whole experience!!
Wendene
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice, very modern establishment.
Adolfo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was courteous, polite and friendly. Room was more than we expected. Bed was comfy as well. Will definitely stay again.
Marcellia D.
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff always provides great customer service.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the staff are very friendly!
Jennifer
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel used to be my favorite place to stay—until my experience yesterday. I arrived at 7:00 PM only to be told my reservation had been cancelled. I was informed that my credit card had been declined, which simply wasn’t true. On my way out, I contacted my credit card company, who confirmed that the charge was approved at 11:00 AM—and that the hotel itself reversed the charge at 5:00 PM. At no point during the day did I receive an email, phone call, or text message notifying me of an issue with my reservation. As a result, I had no room, no explanation, and had to drive three hours home from 8:00 to 11:00 PM—exhausted and incredibly frustrated. I was not only inconvenienced but also misled. I believe I’m owed a sincere apology and a complimentary night’s stay to make up for the way this was handled. I hope you’ll take this opportunity to make things right.
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Karen
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Place was very clean and comfortable. Unfortunately on a Sunday night the people across from me slammed their door and woke me at 3 a.m. After starting to fall asleep they were yelling/arguing at 5 a.m. I was in room 314. For the price I paid for one night this is totally unacceptable.
priscilla
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel, helpful staff, great for traveling with our dog. The free breakfast was terrible - served nicely in a spotless room by helpful staff. The coffee, eggs, cereal was just poor quality, brown bananas and sad apples. Do better Marriott.
Gideon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was clean and the staff were friendly and very helpful.
Marcellia D.
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff is always helpful and friendly
Wes
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great stay. Very spacious comfortable room and great staff.
Yasmin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great for families
Dejan
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice place
Marcellia D.
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s always pleasant when I stay here.
Darlene
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Immaculate conditions. I loved it. The room was so beautiful.
Chao
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This was our second stay for the obvious reason that we enjoyed our first! The hotel seems newly developed or renovated, super clean and well maintained. The room is equipped with everything you need. Staff are very friendly and attentive. The hotel is located in a good neighborhood and we felt safe to walk around after dinner. It’s also close to shopping and restaurants.
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James
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Close proximity to where I was visiting. Clean.
James
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This is our second time stay here. Rooms are spacious, clean and very comfortable. We love staying at new hotels.
Natalie
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

My husband and I were accused, disrespected, violated and offended for smoking in a room that we definitely did not smoke in. We live ten minutes away from the hotel, we don't need their room to smoke. We only went there to have some time together away from the kids. And we spent our hard earned money on a bad experience.
Amy
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My go-to when I’m in the area. Clean rooms and friendly staff!
Number of reviews per page
20
40