8.4
Very Good
From 39 reviews
Cleanliness

9.2

Room Comfort

7.0

Service and Facilites

9.4

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Traveler Reviews Hotel Planeta Sano

Number of reviews per page
20
40
Top reviews
Valued
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

PROPERTY WAS VERY BEAUTIFUL LOCATION WITH GOOD JUNGLE VIEW FROM ROOM BALCONY , SWIMMING POOL IS VERY NICE DECORATED, STAFF IS VERY FREINDLY, VEGETARIAN BRESKFAST WAS REALLY TASTY, ROOM WEAR VERY CLEAN AND BED WAS COMFORTABLE, ROOM INTERIOR WAS GOOD, BATHROOMS WEAR CLEAN, WILL GO AGAIN TO STAY 5 STAR
Marc
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is my second day. I always appreciate how nice the staff is. There’s a beautiful view to the ocean. It’s very clean and most of all the prices are reasonable.
DOUGLAS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We stayed in the two-bedroom villa. It was a little difficult getting to at first but it worked out. We had an enjoyable stay. The staff were great and the restaurant/bar was a good option for convenience, if nothing else. The road up is a bit challenging by U.S. standards but we had a 4X4 SUV. I honestly do not know how anybody drives a sedan. With all the potholes and dirt roads, you would tear up your car. We would stay again at this property.
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Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

When we arrived at Hotel Planeta Sano, we were a little surprised by how remote the location seemed. As we had plans for multiple activities, we were worried about having to make the drive repeatedly. The lovely staff helped us book excursions that included transportation, and my worries were solved. The beautiful view each morning and abundant wildlife around made each day a surprise. The staff are all very kind and helpful, the pool is clean fresh and inviting, bar and restaurant served tasty food and drinks, and our room was clean, comfortable and had that amazing view.
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Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The view was amazing, 20 miles of Pacific coastline. The service in the restaurant was excellent and the food for every meal was delicious. The hotel has its own organic farm to source the ingredients for the meals. Note that there is no TV, closet, or place to hang clothes, a factor to consider if you stay long term as I did. The music played at the pool was usually louder than necessary but turned down during meals. (If you call it an ecohotel, you should not be using leaf blowers!) A good location just out of town and not far from the park - take the bus, it's cheap, easy, and convenient, stops just at the bottom of the hill.
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Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We traveled as a family in this trip to Quepos. During our stay, the highlight of this hotel was the staff and the food. The staff were very friendly and attentive, we felt we were very welcome there. And the food and drinks were very good! The hotel has plenty of parking space and trees around, so there were butterflies, birds. The ambiance was nice, it was very quiet, and workers kept the property clean. Google map shows the location, so not difficult to find. What disappointing us was the shower water - the hot water came out unstable, sometimes was cold while it was supposed to be hot, so we had to wait for about one to two minutes to get the hot water to come back again, and then after one to two minutes of hot water, the water becomes cold again. In general, this place is ok to stay.
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Xiao
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We booked it last minute as our flight got rescheduled. But it turned out to be a surprise! The room is spacious and very clean. Plenty of natural day light. The swimming pool is very nice for kids. The view is fantastic. The breakfast buffet is generous. The front desk staff is friendly. We loved everything about this hotel. Only minor thing I can think of is that the internet connection inside the room can be spotty--you may need to get close to the front door or outside balcony. But hey we're there for vacation, who needs to stick to the phone all the time? Overall I highly recommend it!
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Sherri
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very friendly staff. No elevators. Have to use stairs. They do have ramps. Views are amazing.
Wayne
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Awesome two night stay. The staff was unrelentingly efficient and happy and accommodating. The views were spectacular and the room large and comfy.
Dipika
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Old, un maintained, dirty, no hot water Small filthy bathroom air conditioner didn’t work
Gilles
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Poorly managed, restaurant lack of staff, poorly stocked
Hitendra
icon- Family
Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Wi-Fi was not working in the room. The pool was not heated
Mark
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice quiet hotel
Rafael
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Front Desk guy was so Amazing
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Constantly cleaning and keeping the property at a good show able condition.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

We went during low season and were the only guests.  Their building and pool were well maintetained.  However, the biggest issue we had was not having a constant water supply in the bathroom.  2 out of 4 days, we had no water.  We notifiy the front desk in the morning, but the water was still not back when we came back later on the day. it is fixed in the evening but out again next morning.  This made our schedule very difficult as we have early activities planned and would like to take a shower as soon as we are back from the beach.  The manager never came to apologize nor compensated anything like a dinner or a drink for our inconvenience.  In addition, the electricity current is not constant.  Our electronic products heats up after plugged in for a while.  This usually does not happen in other hotels.  As pointed out by other guests, the small alley up to the hotel is narrow, steep, and rocky.  I would not recommend this location without a SUV.  The intersection to turn into this alley is also at a turning point of the mountain's winding road.  There is no mirror at the intersection.  So it is pretty dangerous not to be able to see cars coming up the hill. The good side is the view of the beach from the balcony, clean room and pool.  if they have a TV in the room that will be great especially during raining season (as there is no where to go) Mainly due to the irregular water supplier, I would not recommend this hotel.
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Aldo
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

A
Esteban
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Since the beginning it was a great experience. The welcome was nice, it was a fast check-in, we received a tropical fruit juice as welcome. The people had a great attitude and service during all the stay. We had a great experience as a family, we will be back.
Marc
icon-Leisure
Leisure
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The staff was wonderful. They truly made the difference. They were all accommodating and polite and helpful and friendly. I was treated very well by everyone.
Shanelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Beautiful hotel w gorgeous views of the ocean. Close to Marina.
Number of reviews per page
20
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