Overall Ratings & Reviews Ibuku Hotel

Amazing staff and love the atmosphere and such an amazing treehouse absolutely stunning . I already miss the views would definitely recommend

Amazing

It's a place they have to visit, I love it

Beautiful location, comfortable cabin and wonderful staff that made our stay feel so special

The lamping is very nice and confortable. It has an amazing view over the lake. The customer serviced was above and beyond, the breakfast was very complete and great in taste. I do really recommend this place, the management and staff will make your stay very enjoyable. I will definitely comeback again....

Lovely place!

Not what I was expecting.

First floor toilet was clog and the hot water was poor.

Great Place nice and secluded! Mr Arnold was attentive and friendly!

La verdad super tranquilo, la cabañana super linda, muy romantico,la cabañana es tal cual como la foto, santiago y paola y todo el staff fueron super amables y atentos super recomendado para despejarte de la locura de la ciudad y conectarte con la naturaleza.

It is and amazing and beautiful property And besides the owners are always around making sure everything is good. Thanks Juan & Paula for unforgettable experience

The place is beautiful and absolutely stunning. If you want a little peace and quiet come here

Property anf cabins are absolutely beautiful!! Staff is great!!!

It was nice experience.

Upon arrival at noon, we left our luggage with the staff and returned at 6pm, only to discover that cabana #3 was in deplorable condition. The room had numerous issues, including exposed electrical wires near the faucet. The real nightmare began when we found out that there was no hot water in the room. Despite attempts by a staff member to fix it at 10pm, we were informed that nothing could be done until the following day, so I had to shower in the restaurant's bathroom at 11pm. The next day, the hot water issue persisted, and we were forced to leave the hotel at 10am without having showered. Adding to our disappointment, the hotel failed to disclose that it is situated on an animal farm. Throughout the night, roosters crowed incessantly, dogs barked, and ducks quacked, making sleep impossible. To make matters worse, loud Colombian music blared until 3am from other guests and residents on the farm. In the morning, when we sought to discuss these problems with management, we were informed that Paula the owner was on vacation and they couldn't do anything. I reached out to her via text message, and she defended the animal noises as part of the "nature experience" and falsely claimed that the water heater was fixed. Potential guests, beware: do not be fooled by the attractive photos online. Ibuku Hotel is a nightmare waiting to happen, exacerbated by an owner who refuses to acknowledge or address legitimate concerns. Avoid this place if you value your vacation and sanity.

Wonderful !!! Very safe!!! Very unique !!!! Thank you Pacho !!!

Good food, everyone is nice,

Excelente for relax very nice and clean

The area of Guatape is currently experiencing a drought (“sequia”) which is no fault to the hotels and hoprfully this is temporary and gets sorted soon! The property is one of a kind and a great experience. It could easily fit 6 people and the hot tub was not a cheap one and really nice! Was so peaceful i almost fell asleep in it. The staff were also awesome and made me very welcome. The check in was very relaxed. However, there were definitely things that the property could do to fix my experience. The doors were just completely broken, where the handles on both doors came off the doors. Plus the free breakfast was limited to only a small and basic one (not like advertised). Smallest amount of cheese and fruit I have had during my trip in Colombia. I was also woken up by loud banging and the cockerels going off at 5am. It was these things that really prevented this from being a luxury stay and hopefully the hotel can sort these out.

I stay one night and 2 days i regret not staying longer it was paradise. I reconnected with nature, the cabins were amazing with their private jacuzzi. The hotel looks like one in Bali. The employees were super friendly. The beds extremely comfortable the view spectacular. 15 minutes away from the Guatape town but easy access. The food was delicious. I would definitely stay there again. I highly recommend IBUKU HOTEL