Overall Ratings & Reviews City Express Plus by Marriott Mazatlán

Everything was great! Stayed here for 3 nights. No complaints. 5 star service and property.

We had a great stay at this property.

The people were very nice, especially David the security guard. It was clean. But, very thin walls and gap under the door. You can hear the elevator down the hall ding at every floor. The sound carries. Very loud party by the pool that was shaking the things in the room. Only saw 4-6 people out there.

Good lication. Very friendly staff.

Very good service from the people. And our room super clean and quiet. air conditioning work the way should be. on very hot days there . I would stay again

Easy access to main roads, Hospitality at all levels

Perfect

Excelente customer service and the property and room was clean.

The hotel is new. They don’t have staff the first night we got there. There was no chef so there was no dinner. The second day there was no staff so I couldn’t get drinks by the pool. There was nobody there. I checked out two days early because it was so terrible. I don’t know if I trust Expedia anymore. This is the second trip I’ve taken the accommodations were not what they were said to be on their website. My trip was to the Philippines and I was told the hotel had three restaurants, and it only had one I am completely Dissatisfied with Expedia what they advertise it’s not true. Obviously they do not check the accommodations that they put on their website. They don’t verify anything. All they do is pass on the information that the hotel passes on to them.

The place is located where you'll see a lot of construction an development. You will find a good place to eat just walking distance and all the facility is very clean. My problem was internet, it is very unreliable and my connection was interrupted all the time to the point I couldn't work. I am disappointed because I choose this place thinking about a reliable connection. The bed is hard like a stone, but some people may like that.

The staff was very helpful. The rooms were clean and quiet. COFFEE and breakfast buffet personal were attentive and supplied and tables cleaned even though it was very busy.

I'm sure they know

Beds were too hard. Very modern hotel but it isnt our style. We like doors to the bathroom, not a plexiglass partition. There were not near enough outlets or charging areas. Tiny space. Shelf instead of a bedside table. Modern esthetic but not comfortable.

Excellente service

Hotel is new, very clean! Enjoyed our stay. Smaller rooms but conmfy beds!

The stay was good. The breakfast was gone in many supplies before the time was up

Will stay again

Although the staff doesn’t speak much, if any, English, they are extremely helpful and quick to help out in any situation. The staff is just amazing there.

New and everything was good

New, simple and economical.