9.0
Exceptional
From 76 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews Sueños del Inka Hotel

Number of reviews per page
20
40
Top reviews
Abigail Hill
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was a nice property with great common space rooms and very helpful staff. My only complaint is the sound coming through the doors from the hallways.
victoria
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This hotel is in a great location. The staff are very friendly and will help with any questions or services needed. Very clean and inviting. Private bathrooms. Breakfast in the morning is light but very good. I enjoyed my stay.
Qiang
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Suenos del Inka is a nice hotel that's close to the Main Plaza of Cusco (in other words, the main attractions and shops in Cusco). The room was clean with 3 beds, perfect for our family of 3. The staff were always friendly and helpful. I want to call out especially to Rosa, whose communications were always informative and to the point. We booked a Secret Valley day trip (in a group of 14) through the hotel and it was nice. Nights in Cusco in April were a little chilling, but there's an electric standing heater that solved the problem. There was no air conditioner otherwise. A few minor complaints: 1. The breakfast was good but not great. I recommend the staff to try it out a couple of times to figure out what can be improved. 2. We stayed in room 3xx and getting to the room was quite a climb, especially in this high elevation area. I used it as an exercise for my visits to the Inka ruins :). However, seriously, if there are seniors in your group, let the hotel know and get a room in a lower level. 3. There could be more hooks in the bathroom to hang the towels. One tip: get a snack (picarones) from Picarones Ruinas, which is right across the street. We had twice!
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Suzanne
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This hotel was a great choice for my group of 10. It is in a great location with some really wonderful restaurants within a 2 minute walk. It is very close to the Plaza de Armas and great shopping. Best point, it is at the bottom of the hill so easy on the lungs! The hotel itself does have lots of stairs, but they have lovely sitting areas in each floor foyer. Even with the stairs, I would book rooms on the 2nd floor rather than first as the dining area can be very noisy. Breakfast was very good with many choices. The staff is amazing! They honestly couldn't do enough for all of us. A special shout out to Luis and Edwin who went above and beyond!
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Emperatriz
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent place and amazing people
Lara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great location and very friendly staff!
Romy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Personal super atento y servicial. Muy buena ubicación
Mauricio
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Excelente servicio, recepción y trato. El desayuno está ok pero podría mejorar.
Romy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Personal muy amable, tiene muy buena ubicación. Las habitaciones son silenciosas para descansar.
Amanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The staff here are amazing! The shared meal space is adorable! The location is great! We loved the view from the balcony on the 4th floor. However, there is no ventilation in the bathrooms, so our room had mold/mildew all over the walls and ceiling beams. You could smell it the second you walked in the room. The carpets were also very old. I woke up each morning unable to breathe in or out my nose. If the bathrooms were fixed and the old carpet replaced, I would highly recommend.
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nithin
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The WiFi connection is very slow. Since most tours from Cusco start early in the morning, it would be helpful if early breakfast or a packed food box could be provided. There is no elevator available to carry luggage to the rooms. The toiletries provided do not meet the expected standard. One of the staff members was not courteous.
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nithin
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Service is not good!! Room condition and the facilities are not up to the standards.
Rick
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great property great staff
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel is really nice, the staff is fantastic. It can be a bit noisy because it surrounded by restaurants. But overall, it is a great experience.
DAN
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

VERY NICE AND FRIENDLY STAFF! Highly recommended! Walking distance to all Plaza de Armas major attractions
Bogdan
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Friendliest staff ever
Gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff were very helpful. Breakfast area is beautiful. Nice view from the balcony that you can access to from the hall in the highest floor.
Serban
icon-with Friends
with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

staff always goes above and beyond
Rochelle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The front desk staff are excellent. Very friendly, knowledgeable and accommodating. The rooms was very nice, and the breakfast was good. Overall, I highly recommend this hotel.
christopher
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great property and location but a lot of stairs at 11k ft
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