Overall Ratings & Reviews Cara Rustic Apartment

The apartment has a beautiful lake view, large balcony, easy walk to the lake, and many shops around! The owner is very enthusiastic!

First of all, the apartment is quite spacious, but not like the picture, the customer service experience for me is too bad, the room is not clean, the drinking glasses are still very dirty, the bed is very dusty, the only bed is The duvet cover had no insides. When I complained, she said it had been cleaned. I clearly saw a lot of dust on the bed, and she said she only cleaned it twice a week, or when the guest requested it, when I got up. Checked in, there was no drinking water, no toilet paper, the room door couldn't be locked inside and she didn't explain anything and the climax was that I came home quite late that night around 11pm, there was no one here. There's no one on duty like other hotels, there's only one on duty at check-in and checkout time, and that night the hotel didn't have one on duty there, the room key couldn't be opened and I called him more than a dozen times but It didn't work and I had to knock on the doors of other rooms to find help, but luckily a foreign tourist showed me the spare key, otherwise my mother and I wouldn't have known where to sleep that night. This morning she sent me a text message to ask, I left without paying attention to the message and she also didn't call to see how I was that night. I'm bored, don't bother to say it, I never want to stay here