Overall Ratings & Reviews Hotel Val d'Este

Amazing location, lovely friendly staff and atmosphere. Good continental breakfast. Would stay again

The staff were very helpful.

Great location, friendly staff.

To be fair we booked a room last minute based on price. The room was 4th floor in the eaves overlooking a busy bar. As a place to crash for a night it was okay, a week there might be a bit much. The receptionist was friendly and helpful, but there appeared to be no staff resident in the hotel overnight.

The highlights of this hotel were the friendly service and great location. All the members of staff were helpful and cheerful and it was a great place to stay. The rooms were clean and comfortable.

Staff were polite but not friendly or helpful. Room was dark, up three flights of stairs (no lift and no help offered with cases). Beds were ok and clean. No extras anywhere in the room: paper cups (no glasses), no kettle, no convenient power socket. Breakfast was a bit mean: a tired orange and some old apples were the only fruit on offer on day 1, just the old apples on days 2&3; no croissants by the later breakfast times, no eggs etc. Postion in St G is central and very convenient. Parking free in multi-storey 5 minutes walk away.

The staff were so kind and accommodating to us. We speak no French and they worked with us and were very patient. They gave us wonderful advice on sightseeing and transportation. Breakfast was wonderful. We will be staying again

We just needed something simple and clean. The room was both of these, nice and hot radiators with stats to dry ski clothes, comfy beds and ok breakfast . All quite basic, but happy with what we got.

Decor a little dated, but very clean, warm and comfortable with plenty of space in the room we had. We received a warm welcome and the staff were excellent. Good central location in the village and close to all amenities and the Bettex lift to the mountains. All in all, good value and would definitely stay here again. Thank you.

We were welcomed really warmly. There had been a mix up with our booking which the hotel staff sorted out with no fuss - that is a real test of a hotel and they dealt with it admirably. The furnishings are traditional savoyard style which give the rooms a comfy, rustic ambiance. The bed was really comfortable, the room warm with lovely bathroom and endless hot water. Lovely balconies with great views - either of the village and baroque church at the front, or the mountains at the back. Breakfast was good. The bar is open until 8pm then it's all quiet. There is a key code system to come and go as you please. The location is perfect - an easy walk to the ski lift, whilst also being in the centre of the village next to the tourist information office, two supermarkets, many shops, restaurants and tea rooms. There is a free shuttle bus to the ski lift and to other nearby ski resorts.

The room was extremely hot with no fan to circulate the air. The shower was very good. The hotel is in a great position in the centre of St Gervais

Lovely hotel, in a fantastic location, in a beautiful town. All staff were very friendly and helpful. Highly recommended

Personnel très chaleureux et bienveillant, toujours à l'écoute. Séjour très agréable

Rent og pent. Sentralt. God service. Noe slitt utvendig.

État général très ancien tout est vintage

Très bon séjour dans cet hôtel, excellent emplacement, facile d'accès, il y a parking gratuit proche de l'hôtel et une belle vue sur le centre ville et l'église !

Very nice place top Hotel

Joli petit hôtel, petit problème au niveau de la réservation.bien faire attention aux photos,car la chambre proposée visuellement n était pas celle dans laquelle nous avons dormi.petit déjeuner ainsi que le service très agréable .

Séjour très agréable à St Gervais. Hôtel très bien situé dans le centre du village. Très bon accueil par la jeune gérante de l'hôtel, merci à elle pour sa gentillesse et son dynamisme, petit déjeuner top! Parking gratuit à 100m, accès rapides aux téléphériques et aux thermes via le nouvel ascenseur. Chambre confortable avec balcon fleuri. Plein de restaurants et de commerces autour.

Merci beaucoup