7.4
Pleasant
From 286 reviews
Cleanliness

7.8

Room Comfort

6.4

Service and Facilites

8.0

Traveler Reviews Ficus Hotel

Number of reviews per page
20
40
Top reviews
Manuel
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was nice a clean, parking should be included with the room.
DIMARYS
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Al llegar fui atendida por un joven muy atento y amable. La habitación limpia y cómoda. El problema es la iluminación muy pobre solo dos lamparitas de mesa que casi no iluminaban. Los receptàculos no funcionaban, solo el del baño. Es importante que sepan que a la 1:30 am recibí una llamada del Ficus, preguntando si haría check inn ya que aparecía mi reservación, pero que no me había reportado!! Le indiquè que estaba tratando de dormir y me solicitó el número de habitación. Tengan un poco de empatía y consideraciòn. Esas no son horas para llamar e interrumpir mi descanso.
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joelle crespo
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes the room was nice and tidy
Samuel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and presentable, the rest room have a small problem with the chawer and the toilet.
Roberto
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Margarita
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It is important to mention to the client that the rooms in this hotel are from a hospital.
Davida
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bathroom wasn’t that clean, toilet paper was almost empty, the toilet was super janky, room was freezing
Elina
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was spotless and the staff great! We only stayed for a few hours one night because our flight was canceled. The only thing missing in my opinion is a small fridge. I often travel with food and there was nowhere to keep my perishables cold.
Nisaeli
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Keep in mind that this is a hospital and they promote it like a regular hotel. The staff there told me the rooms are mainly for patients families. You have to use a parking outside of the facility (hospital/hotel) and pay separately for the parking. The two beds room is pretty large and comfortable but then I booked a second night and they switched me to a one bed room and that was very small and uncomfortable unit it feels like a hospital room. In general, if you on vacation do not get this hotel. The service is not like a hotel service, you need to bring everything including your towels.
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Brandi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Checking in took way too long. About 35-45 minutes. Did not get the room we booked!
ALEX W.
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
robert
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Could have had hot water to bath.
Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is inside the hospital.
Mark
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was too cold. No way to adjust the temperature.
Djaci
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No hot water in the shower and the room was extremely cold over night, could not sleep. No blankets and couldn't control the AC myself.
GERMAN
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, very nice
Enrique
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Uncontrollable cold air all night, bathroom door did not have a way to close door, shower curtains/carpet had stains, my room was next to staff room and reception area so staff and customers were very loud outside my door! A door blocked by a shelf/closet which didnt seem Around 10PM I complained
Luis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean good place to stay
Pablo
icon-Business
Business
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Start w paking suck cost 💲 to much room was not clean water of bathroom floor every time I open sink faucet
Ahmet
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

That was really friendly and good hotel. It was clean.
Number of reviews per page
20
40