7.8
Pleasant
From 555 reviews
Cleanliness

8.2

Room Comfort

6.8

Service and Facilites

8.2

Traveler Reviews Ficus Hotel

Number of reviews per page
20
40
Top reviews
Jose
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and great staff
Shabazz
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room air-conditioning and running water. It is on the fourth floor of a cardiovascular center but well worth the stay slept well beds definitely comfy would stay again!!
Torres
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the location and dated appearance may not be for everyone, the cleanliness and excellent customer service helped make it a decent experience.
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Nikito
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just the water was an issue! But it's a good hotel
Denise
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a find! I needed to stay 1 night before boarding a cruise. All the other hotels were very expensive. All the reviews for this hotel were good so I booked it and I'm glad I did. It is inside a hospital but you would never know it. It's a 15 minute taxi ride from the airport. I was traveling solo and a bit nervous but the entrance had a security gate due to the hospital. I arrived at midnight and the area was well lit, the hospital reception was right inside the entrance. You take the elevator to the 4th floor to check in. The room was nice, comfortable, quiet and safe. It is a 20 minute drive to the port but I would definitely stay here again.
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Juan C
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bien
Fallon
icon-with Friends
with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Should be advertised in a hospital. Staff not around. WiFi not working. Not the cleanest. Parking not clear and you have to pay. Must pass hospital staff and the lady was rude.
Martha
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking is convenient but you had to pay .the room are clean and comfortable
Jessica
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The toilet was dirty, the curtain smell of urine.
Aitana
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice for a quick stay
michelle
icon-with Children
with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel is in a hospital which felt sketchy
Diana
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

La facilidad está ubicada en un hospital, aun así, excelente cuarto y ubicación.
Edwin
icon-with Children
with Children
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is the 4 floor of the cardio vascular hospital. Perfect for fast stay. Many Food services, and fast food near hotel. No parking on hotel. Good staff and security. Good rooms, exelents beds, hot water and A/C
Valentina
icon-
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location. OK facilities. Toilet was basically clogged from the start and the staff said "it will go down eventually".
Damarys
icon-with Friends
with Friends
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room not ready on time check in is 3pm arrived at 6pm and wait half hour more for give me clean room. The parking is to far to the hotel at the night not feel safe.
Tiago
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It is located inside a hospital, the entrance to the hotel lobby is the same entrance of the emergency. But the hotel was ok, useful
Gustavo
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was good and the room was cleaned. It was at times extremely cold with no extra blankets available, so just turn off the air conditioner and you will be alright, at least that worked for me. The TV was not working and the WIFI, at least during my stay, was terrible, but I was prepared and I was able to keep me entertain myself with my cell phone and some downloaded program in my IPad. During 2nd night (2 night stay) my door was knock twice, when I responded on both instances the staff replied “I didn’t know that someone was here”, this is problem, maybe is with the system or training issue, but that dropped my rating a couple stars. But the good thing, you are located in the medical center so if something happens to you help will arrive quickly, there is accesible cafeteria downstairs which they serve good food. Uber was easy to get just walking a few meters for pick up. Is convenient for business trips.
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Eddie
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Air condition Good and parking place close..
Veronica
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Travelers should know that these hotel rooms are in a hospital setting.
Rachad
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

So much to say: first off there was no indication from Expedia that this hotel was located on the 4th floor of a hospital! You have to pay for parking per hour. Our room had only 3 bath towels (we had a family of 5, with room accommodating up to 6 people). When the water wouldn’t get cold to fill our water bottles we went to the fountain and it was out of service. We went to the ice machine and it wasn’t working. Went to raise the blinks when we arrived and a big metal thing landed on my hand. AC was blasting and the blankets were paper thin.
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Number of reviews per page
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