7.6
Pleasant
From 507 reviews
Cleanliness

8.0

Room Comfort

6.8

Service and Facilites

8.2

Traveler Reviews Ficus Hotel

Number of reviews per page
20
40
Top reviews
bridget washington
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was really clean. The hotel is inside of a hospital which was a little weird at first. But the staff was great and everything was just fine. Wifi was hit or miss. Only a couple of miles from basically everything. No more than a $10 Uber ride.
Stacey
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was not noted in the description that this hotel was inside a hospital. I did not like this because it was not appealing
Emily
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

THIS HOTEL IS IN A HOSPITAL
Lourdes
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful small hotel. Clean , cozy, family atmosphere. I had a small issue with the AC unit in my room but they remediated immediately. I will stay again.
sheri
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were courteous
Naomi
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is courteous. Room ok as place to visit hospital patients in Centro Medico, not a luxury hotel, no amenities near, just your basic room to rest
Manuel
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice a clean, parking should be included with the room.
DIMARYS
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Al llegar fui atendida por un joven muy atento y amable. La habitación limpia y cómoda. El problema es la iluminación muy pobre solo dos lamparitas de mesa que casi no iluminaban. Los receptàculos no funcionaban, solo el del baño. Es importante que sepan que a la 1:30 am recibí una llamada del Ficus, preguntando si haría check inn ya que aparecía mi reservación, pero que no me había reportado!! Le indiquè que estaba tratando de dormir y me solicitó el número de habitación. Tengan un poco de empatía y consideraciòn. Esas no son horas para llamar e interrumpir mi descanso.
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joelle crespo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes the room was nice and tidy
Samuel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was clean and presentable, the rest room have a small problem with the chawer and the toilet.
Roberto
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Margarita
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It is important to mention to the client that the rooms in this hotel are from a hospital.
Davida
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom wasn’t that clean, toilet paper was almost empty, the toilet was super janky, room was freezing
Elina
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was spotless and the staff great! We only stayed for a few hours one night because our flight was canceled. The only thing missing in my opinion is a small fridge. I often travel with food and there was nowhere to keep my perishables cold.
Nisaeli
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Keep in mind that this is a hospital and they promote it like a regular hotel. The staff there told me the rooms are mainly for patients families. You have to use a parking outside of the facility (hospital/hotel) and pay separately for the parking. The two beds room is pretty large and comfortable but then I booked a second night and they switched me to a one bed room and that was very small and uncomfortable unit it feels like a hospital room. In general, if you on vacation do not get this hotel. The service is not like a hotel service, you need to bring everything including your towels.
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Brandi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Checking in took way too long. About 35-45 minutes. Did not get the room we booked!
ALEX W.
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean
robert
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Could have had hot water to bath.
Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is inside the hospital.
Mark
icon-Business
Business
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was too cold. No way to adjust the temperature.
Number of reviews per page
20
40