Nancy
with Pet
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is 6 cottages within a separate resort. The resort for families is great. Falcon Cottages are not. We were put in a filthy cottage basically a mobile. Stained couch and dining chairs, broken blinds. Dried up food down the back of the counter and chairs. I went to use a baking pan only to find it full of grease. Windows dirty, the bathroom floor was all chewed up and covered up with a mat. BBQ looked like it hadn't been cleaned from last year and toaster didn't work. I swear we slept on the box spring and not the mattress. No hot water. We were told we could shower in the mobile 2 doors down and come back to the original one. Finally we were transferred to the second unit. It was marginally better. But no plug to hold water in the kitchen sink, broken blinds, sliding door track filthy didn't even try opening it. But in both units the thermostat was locked on A/C you could not change it. When we arrived it was 58F and raining and no option for heat. If you put the stove on, the A/C would come on. No cleaning supplies and when I went to sweep the place the broom was full of hair. These 2 properties show a total lack of care, so that will be the kind of renters you get. It is a shame because it is a perfect location between Niagara on the Lake and Niagara Falls as well as the bridge to the US. But places need to be CLEAN!!
Read More


