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Explore RoomQuest IT Square Don Mueang Airport

Traveloka (55)

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7.2

Pleasant

From 55 reviews

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Cleanliness

6.8

Room Comfort

6.6

Meal

6.5

Location

6.9

Service and Facilites

6.5

People often mention about RoomQuest IT Square Don Mueang Airport

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Accessibility (1)

Staff Friendliness (1)

Activity Option (1)

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Traveler Reviews RoomQuest IT Square Don Mueang Airport

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Customer reviews

K***k

8.2

/10

Reviewed 8 week(s) ago

Customers are waiting to check in. The weather is hot. The air conditioner is not on. The guests are very bad.

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N***k

Leisure

7.9

/10

Reviewed 9 week(s) ago

TV, it is recommended to have a chair or table in the room.

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ภร

ภูริต ร.

Transit

7.0

/10

Reviewed 14 week(s) ago

There is no service at the counter. You have to check in yourself, but it is quite difficult to contact them. The picture and the room do not match at all.

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4 people find it helpful

T***u

5.0

/10

Reviewed 16 week(s) ago

The room is not clean. There is no receptionist. You have to check in yourself. There are a lot of mosquitoes in the room. The key is not a key card. It is dangerous. Anyone can go up to the room. The bathroom is dirty.

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1 people find it helpful

Z***i

10.0

/10

Reviewed 19 week(s) ago

highly recommended, the place is nice

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1 people find it helpful

JAH h.

6.1

/10

Reviewed 19 week(s) ago

Very bad. There is no staff at the reception. You have to scan to enter by yourself. It is a complicated and time-consuming process here. The atmosphere is quiet and desolate. In conclusion, I wasted my money. I did not get to stay. I found a new place to stay. I made a mistake by not reading the reviews and conditions.

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1 people find it helpful

Nadol K.

5.2

/10

Reviewed 19 week(s) ago

On the day I stayed there were a lot of mosquitoes. I swat them until my hands were red (other rooms may not have this). The towels/blankets and pillows were a bit old. The room was not soundproof. Compared to the room price, it was reasonable.

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S***n

5.0

/10

Reviewed 25 week(s) ago

There was no receptionist and the room was stuffy, so I didn't sleep.

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1 people find it helpful

w***g

7.9

/10

Reviewed 26 week(s) ago

There is no elevator. Checked in late at night and there were no staff. Had to call but they answered quickly. Bed sheets still had stains and were not very clean. No chair in the room. Drinking water was provided in a jug. If you ask if it was repeated, I don't think so.

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3 people find it helpful

P***n

5.0

/10

Reviewed 28 week(s) ago

When I arrived at the accommodation, they said the bathroom was broken and I couldn't stay. Why didn't you close the booking system from the beginning and let me book when I had already paid?

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2 people find it helpful

P***a

5.0

/10

Reviewed 32 week(s) ago

The water keeps flowing. The room is not good at all. It is not as advertised. There is no security. There are no staff to ask about in the morning. It is difficult to travel without a car. The faucet is leaking. The toilet keeps flowing. I can't sleep because it is too noisy.

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2 people find it helpful

L***h

5.0

/10

Reviewed 33 week(s) ago

Very bad, very very not recomment. Want check in but no have staff, so I must back to airport and sleeping in airport. In lobby no have ac, very hot

3 people find it helpful

D***p

7.9

/10

Reviewed 33 week(s) ago

The accommodation is clean but quite deep inside, but easy to find.

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Kritsada S.

5.0

/10

Reviewed 33 week(s) ago

No one is encouraging me. It's really scary. It's the worst.

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1 people find it helpful

J***I

5.3

/10

Reviewed 39 week(s) ago

The room smells, water leaks, and it's horrifying to go in. Personally, I changed hotels immediately after seeing the condition of the room.

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2 people find it helpful

Accommodation's Reply

26 Sep 2024

Dear Mr. J***I, Thank you for your feedback. We are sorry that you experienced any issues with your room, particularly the smell and water leak, which affected your experience. We value the cleanliness and comfort of all our guests and we will investigate this issue urgently to prevent it from happening again in the future. We hope that we will have the opportunity to welcome you again in the future and create a better experience for you. Thanks again for letting us know. With respect, Accommodation Operations Manager Room Quest I.T. Square Don Mueang

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J***n

5.0

/10

Reviewed 40 week(s) ago

I booked a room, but when I got there they said the room was full. I wasted my time and money on transportation.

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Accommodation's Reply

26 Sep 2024

Dear Mr. J***n, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you experienced with your booking, especially the full room which caused you to lose time and travel expenses. We understand that this is very disappointing. We will review and improve our booking process to prevent this from happening again in the future. We hope to have the opportunity to welcome you back again and provide you with an even better experience. Thank you for letting us know. With respect, Accommodation Operations Manager Room Quest I.T. Square Don Mueang

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Urairat B.

Transit

6.3

/10

Reviewed 41 week(s) ago

Room not same as picture have to asked for change and AC not cold enough.

1 people find it helpful

Accommodation's Reply

26 Sep 2024

Dear Mr./Ms. Urairat B, Thank you for your feedback. We sincerely apologize that your room did not meet your expectations and that you experienced issues with the air conditioning. Your comfort is very important to us, and we understand how frustrating this must have been. We appreciate you bringing these matters to our attention, and we will address them with our team to ensure better service in the future. If you decide to stay with us again, please reach out directly, and we will do our best to provide you with a more enjoyable experience. Thank you again for your comments. Best regards, Hotel Management

P***a

Business

5.7

/10

Reviewed 44 week(s) ago

The young male staff looked confused. The room had no chairs. The air conditioner was not cool and was set to 16 degrees. No need to cover yourself with a blanket.

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1 people find it helpful

T***n

5.0

/10

Reviewed 45 week(s) ago

It was very crowded and very lonely. It was very difficult to find a car.

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3 people find it helpful

HENDRA

6.5

/10

Reviewed 45 week(s) ago

Refund not approved, no stay.

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2 people find it helpful

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia

Overall Ratings & Reviews RoomQuest IT Square Don Mueang Airport

Explore RoomQuest IT Square Don Mueang Airport

6.8

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Traveler Reviews RoomQuest IT Square Don Mueang Airport

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