No bar 6months..no resteraunt 3 yrs..( not stated in booking page) 1st room window didnt close.. Moved to another room where radiator only worked 1st and 3rd. Third.. 2nd third stone cold...
Sarah
Friends and Family
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Friendly, helpful staff.
Spacious rooms.
The decor was a little tired.
Good location with plenty to do in the area.
Lesley
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Renovations underway but at present very tired looking.
Jim
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
No restaurant and bar, rooms clean and reasonably well appointed , excellent breakfast
Richard
4.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Should be about £40 a night. Really run down place, needs a lot of work and felt unclean. Would be fair enough if it was priced accordingly but £73 a night is way off compared to what can be had elsewhere for that sort of price. I guess there are limited options in the town though so it’s a captive market. I would definitely avoid unless you have no choice or can negotiate a reasonable price.
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Melanie
Friends and Family
2.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
We received adequate service from staff some friendly some not. The accommodation was appalling- run down in dire need of renovations please view photos to explain
samantha
Leisure Family
4.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
The hotel was barely manned, restaurant closed, bath water was yellow and the shower didn't work
Tom
6.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Rather basic, unhelpful manager when we asked for short (30min) extension to checkout time.
Room - whole hotel really - lacking charm, pretty shabby, broken down.
Breakfast little choice but adequate.
Neil
Leisure
6.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
A bit tired and grubby. Bathrooms need an upgrade.
Verified traveler
Business
6.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
The place is very out dated my bath had yellow stains
David
Business and Leisure with Partner
4.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Tiny television in room size of a portable TV in the 80s
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia