9.1
Exceptional
From 209 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about Diara Hotel Cileungsi
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Staff Friendliness (31)
Bedroom (27)
Accessibility (25)
Bathroom (25)
Surroundings (24)
Ambiance (23)
Hotel Area (23)
Check-in/out Time (21)
Wifi (20)
Room Space (19)
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Traveler Reviews Diara Hotel Cileungsi

Number of reviews per page
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40
Customer reviews
ENITA M. M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The initial plan was just to try staying overnight and go to a doctor's appointment near the hotel in the morning, then check out and move to a hotel near the station. But because we still had other business to attend to and my husband and I felt quite comfortable staying here (although the room wasn't very spacious, we didn't have to bother looking for food, the restaurant here was pretty good, 8/10), so we extended our stay for another day.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable and safe, clean and fragrant room
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ENITA M. M.
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Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Our 1st staying here was good enough. Our late check in was going smooth, due to our arrival time at the rail station in the evening. High floor (504) is the best room 'coz I like the view from the windows. Thanks for the kindness of the receptionist and restaurant's staff.
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R***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
For the Cileungsi area, this is okay, the food is quite good, only the cereal is a bit lacking. The staff are okay, friendly, the room is just standard
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fendy j. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
New hotel, clean, tidy bedroom and bathroom, cool AC and good view, satisfactory service, next time I will stay at Diara again, thank you and always success
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice place during my business trip… Room is ok, service is also ok 😀
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u***u
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Nice hotel and easy access. Breakfast is not varied and there are hardly any sweet cakes/tarts. Rooms are okay and clean. Modern atmosphere.
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N***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is comfortable, the breakfast buffet is varied and delicious. I really like it.
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Restaurants need to be cleaner
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D***y
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
A very pleasant and impressive experience.. can feel the friendliness of the staff directly..especially Mbak Nesia who from the beginning was very helpful in fulfilling my request..Nesia is a valuable asset in this hotel..she deserves promotion..😊 delicious food..affordable clean restaurant, many food variations,...clean room, lovely bed and bedsheet..superr.... want to come back here again..thank you very much..
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A***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice hotel, good food, clean and tidy rooms, good service, especially at the reception, Ms. Niesa is always helpful.
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good hotel, good facilities, good service especially at the reception, ready to help.
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B***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The only hotel here, suitable for business trips.
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Accommodation's Reply
14 May 2025
Dear Valued Guest, Warm greetings from Diara Hotel Cileungsi. Thank you for your review and trust in Diara Hotel Cileungsi as your choice of accommodation during your business trip. We are pleased to know that our facilities and services are in accordance with your needs. Positive reviews like this mean a lot to us and are a motivation to continue to improve the quality of service. We hope to continue to be your main choice on every subsequent visit. Best regards, Management. Diara Hotel Cileungsi
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice and comfortable hotel, the reception staff are quick to help. Especially Mr. Asep, will often stay again at Diara Cileungsi.
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Accommodation's Reply
14 May 2025
Dear Valued Guest, Warm greetings from Diara Hotel Cileungsi. Thank you for your positive review and trust in choosing Diara Hotel as a place to stay. We are very pleased to know that you felt comfortable during your stay with us, and received prompt service from our staff. We will convey your review to the team, as a form of appreciation for your dedication in providing the best service. We greatly appreciate your support and hope to welcome you back on your next visit, with always satisfying service. Best regards, Management. Diara Hotel Cileungsi
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m***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 14 week(s) ago
Always the best, unfortunately the hot water is not hot enough now.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Dear Valued Guest, Warm greetings from Diara Hotel Cileungsi. Thank you for your positive review and continued trust in us. We are very pleased to know that you continue to enjoy your stay at our hotel. We also appreciate your feedback regarding the hot water which is not hot enough at this time. We will immediately follow up on this with our technical team in order to provide maximum comfort for every guest. Your feedback means a lot to us in our efforts to continuously improve the quality of service. We look forward to your next visit and hope to provide an even better experience. Best regards, Management. Diara Hotel Cileungsi
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e***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
First time to Cileungsi because there was a visit to the office in the tourist city of Bogor and the first time staying at Diara Hotel. The hotel is clean and comfortable, the staff is friendly, and the breakfast is delicious. Next time if there is another office visit, I will stay here again
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2 people find it helpful
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Endang K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The hotel is quite comfortable, and at night there are lots of street vendors around the hotel.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
friendly hotel staff, good service, clean and tidy rooms and hotel, strategic hotel location.
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1 people find it helpful
Indaha F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
The hotel is comfortable, there are prayer mats, it's clean, the staff is very friendly, I often stay here. Often
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1 people find it helpful
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Clean and comfortable hotel, friendly service, delicious food, the building seems to be quite new and well maintained.
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1 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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