6.4
Pleasant
From 4 reviews
Cleanliness

5.4

Room Comfort

4.0

Service and Facilites

5.4

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Traveler Reviews ELITE Hotels

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Top reviews
Richard
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Booked through Expedia but unfortunately hotel did not have a confirmed booking. Had to pay again at the hotel. It was frustrating after a delayed long flight from Sydney. Luckily I had a friend who could translate to sort out the bookings and the front desk staff handled it professionally. I provided Expedia with all the documents to prove double payments and it resulted in a refund after a few days. From now on, I will personally confirm directly with booked hotels to avoid a repeat.
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OEI HSIN
icon-Business
Business
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Firstly, i didnt even get to stay there. Just got replaced with a crappy Lavande hotel near the hotel option, maybe its a strategy, where u book and pay for a nicer hotel, then get swapped into a crappy hotel with no refund or explanation. Never book this hotel. Beware.
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