Canalside Restaurant, Inn & Kitchen store

Explore Canalside Restaurant, Inn & Kitchen store
9.2
Exceptional
From 187 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

Traveler Reviews Canalside Restaurant, Inn & Kitchen store

Number of reviews per page
20
40
Top reviews
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I love staying on the 2nd floor, canal view. It's always a wonderful experience.
Betsy
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

WHAT a discovery! I loved my stay at Canalside -- the room was beautifully updated, but still had those historic squeaky wooden floors that remind everyone to be a little quieter (it worked!). The coffee maker produced great morning joe; the shower got hot almost immediately; the bed linens were soft and the towels were a perfect blend of absorbent and scratchy. I just wish I had asked the (very helpful, very personable) staff how to work the air conditioning...thank god they provided a portable fan!
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Christopher
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful location! We were delighted!
Alan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location, great bar and restaurant, cool historic rooms.
Merry
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location, vibe on the street, and view of the canal made was fabulous.
Debora
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Greg was great! Very helpful, changed our room to one that he thought we’d like better, and also straightened out a double booking problem I had with Expedia (won’t use them again) The wait staff was very friendly and provided great service. I can’t recommend this place enough! Loved everything about our time there!
Junaid
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very big and clean rooms
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It was lovely. We had everything we needed
Laura
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great views. Of course. Highlight. The rest? Not so much. The finishings are terrible - spaces between the floor boards, very dirty grout in tub, the shower curtain looked quite dirty etc. The woman who checked us in was very nice. No offer to help with bags. Super steep stairs up. But that’s fine - they lock the thermostat! What?? Thankfully she came up and left it unlocked. We just wanted the stupid heat off they had far too warm. Lots of ants in kitchen on the counter. The owners response? It’s ant season…no offer to get an ant trap etc so the kitchen was unusable. The food in the restaurant was very good. No grab bar in shower. No mat for the floor getting out, tub very slippery. It didn’t seem very secure as the door barely latches but we bring a travel lock for the door so that wasn’t an issue. They don’t say they are luxury and they aren’t. The windows open which is awesome. The view is lovely. TV? Not really. They don’t even have Tubi or allow you to download it even tho it is free. So that was a bummer but the ships were our reason for being there and that did not disappoint. It is a perfect location and is generally what they say it will be. That comment about the ants was the last straw for me. If you want to watch ships, don’t need a nicely finished place to stay, are very mobile and do not need the above things, this would be a great choice. The ships are a must see.
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Marc
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Very cozy apartment and the staff at Canalside are great!
Julie
icon-Family
Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location, overlooking the bridge and river. Spacious, clean and cozy room had everything I could have needed. Will definitely stay here again!
james Douglas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The room was terrific, well appointed and clean. The maritime decorating theme was great. The books, games and puzzles in the shared hallway were appreciated and the books in the room very interesting. The bed was firm Kitchen was well stocked and efficient. Parking was good but the stairs a bit dicey after the snowfall and not cleared. Would certainly stay again! Greeted by very friendly staff!
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Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Very cozy, clean, fair price, nice little cozy town. We loved our stay!
Florabel
icon-with Partner
with Partner
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Amazing inn, right where the canal and event was, very comfortable suite. Won’t be advisable for those with mobility problems going up/down the stairs. Otherwise, everything was cozy, perfect venue and host was very friendly and helpful.
Rosa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice and quiet place. Away from the crowds
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Our first time in Port Colborne, quick visit. This hotel and restaurant is a fairly popular spot. Nice spacious room in an older building, above the restaurant. We had the room with the canal view. Room is well-equipped with a kitchennette for longer stays. Characteristic of the older building, the wood floor was sqeaky and no elevator, but this was not an issue for us. We enjoyed dinner in the restaurant, and they accommodated my wife's request for gluten free options (celiac). Nice walking promenade across the road, along the canal.
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Leander
icon-Business
Business
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Amazing experience, I will definitely book again. The check-in process was easy and the informatio that was provided by the host was incredibly helpful. I wish that I could have enjoyed the area more.
Rosalie
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The rooms are located upstairs over the restaurant. We were greeted and checked in by Greg, the owner. Very friendly, made us feel at home. Even offered to help bring up our luggage since there is no elevator and quite a bit of stairs. We had room #6, beautiful, very spacious, very clean, no dingy smell. I would have liked to have two more towels and I’m sure he would have given them to us, but I forgot to ask when we went down for dinner. The bed was comfortable and the room was quiet even thought a band was playing in the restaurant. Restaurant food is delicious and the staff are so friendly you feel like family. Hubby enjoyed watching the cargo ships come through the canal. Will definitely stay there again. Thank you for your hospitality.
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Randy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The place is in a idea location for those visiting from out of town. Improvement needed for parking for Inn customers.
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

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Number of reviews per page
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