Good, just wish the reception was there more

Great place

Great location

We stayed here only for a night, but the place was nice. Check-in was smooth, the staff were friendly and helpful, and the breakfast was good.

Average room. No AC and inadequate lights. No fridge. Food in restaurant was not suitable for international visitors.

We booked this hotel at the last minute due to realizing a different hotel we had booked was much further from our destination than we thought. The staff were extremely friendly. When we told them that we would be checking out very early the next morning, they made us a packed lunch to take on our trip. We also received 20% off dinner at their on-property restaurant which ended up being the best meal of our trip.

Check in process was smooth but I had to ask questions for breakfast hours, available restaurants, and checkout process. I was told to provide payment at time of checkin but opted for before check out the night before or after 10am on the day ofcheckout. Noone is in the Reception area in the afternoon or evening. I had to ask the bartender. I dont feel a sense of customer service with foreigners. The staff is definitely cordial when attended.

Perfect location for access to everything you need

Very convenient to swiss rail train to Zermatt.

The staff makes this hotel!! Sophie patiently waited for us and other guests arriving for a late check in. She was so lovely that once we got to our room, we decided we wanted to stay for a second night so Sophie moved us to another room so we could spend both nights in the same room. She kindly gave us ice from the restaurant which was closed upon request. She assisted in recommending a hotel for our next destination.

Checked in late and Sofia was so helpful. Room was extremely clean, breakfast was very good. We had the hotel do our laundry and was affordable. Highly recommend this property. Train Station was right across the street from the hotel.

Conveniently located next to train station. Hotel restaurant was good and very nice breakfast. Air conditioning would have been nice as it was very warm that day.

This was one of the rare good surprise hotel! Loved it for everything…great Dinning at the hotel offering 3 great options and yet also easy access to other eating options near the hotel The staff were amazingly welcoming and friendly!

Good location and clean basic rooms. Hotel and its restaurant operated nicely with friendly staff

Conveniently located near train station, and near the facility I was visiting

A very Basic Hotel for the High Price, Breakfast was very basic and without English Breakfast Tea, Room was clean but I had to ask for extra Pillows and more Clothes Hangers, as a Hotel known to be used by business travellers there was also no laundry service. Hotel Bars and Restaurants were also very uninspiring

Super convenient location across the street from the Visp train station. Breakfast included is a nice perk. We only stayed here for a night in between Geneva airport and Zermatt but its the perfect stop off because of the train transfer. We would stay again for sure.

Well located in Visp, clean and spacious rooms. I will recommand.

My stay was good and everything worked fine. The breakfast could have been more varied.

Very nice room. Large bedroom. Very good service. Restaurant and pub attached which we used frequently. Would recommend.