With no A/C the rooms need fans to help circulate air. Church bells were loud most of the night but can’t be helped. If rooms could be cooler you could close windows and not be bothered by the bell noise.

Hotel was clean and pleasant. They seemed a bit understaffed. There was often no one at the front desk when I stopped to ask questions or needed help with something. People were very pleasant and kind. Rooms were simple but nice and clean. Breakfast was just okay. Food selections were quite limited. Think we were spoiled traveling through Germany and Austria. Again, staff were lovely.

Charming hotel in the heart of Appenzell. Very quiet and lovely accommodations and the kindest staff. Wonderful breakfast. Would stay here again and again!

Hotel Hecht is an excellent Appenzell hotel for travelers. We stayed three nights. Our room was recently updated and on the quiet back side of the building. Breakfast was included so we started each day with a good self serve continental breakfast. Because we were staying for three nights we were provided a “Appenzell Visitor Card”. It covered our local travel on train and bus, admission to museums and the Hoher Kasten cable car. The hotel manager, kitchen manager and all the staff were friendly, attentive and accommodating.

Lovely hotel. Easy walk from the train station. Very large bathroom. Comfortable bed. Highly recommend.

We would have rated this hotel a 4.5 -- it fell just short of 5 because of a few quirks. But the location is ideal for staying in Appenzell -- near the heart of town but just off the busiest streets. The staff were very helpful. The included breakfast was quite nice. Our room looked out onto a rooftop and a wall, with a peekaboo view of the lovely countryside, and getting to it required climbing a few stairs.

Excellent, very helpful staff. A super room (we were upgraded) with sinks in the large bedroom and the WC. Up-to-date, but with beautiful wood joinery. Fine breakfast, with a gluten-free option. Elevator and library and a good location a few hundred yards from the main square. No restaurant, but there are many others nearby, including at their partner Hotel Romantic Santis on the main square. Has a same-day laundry service. Only drawback is lack of parking, but you can stop in front to load and unload, then park in the public parking.

Our stay was wonderful. The room was clean and spacious. The sister hotel, Hotel Romantik Santis, was also excellent. The sauna is located offsite (not at Hecht) but was easy to reserve. Also, I highly recommend the restaurant at Santis. The food, wine menu, and service were outstanding.

We had a lovely stay, especially with an unexpected upgrade to a suite with a terrace. Staff was super welcoming and the breakfast was outstanding.

Central in old town Appenfell, easy to train station, quaint town, non touristy end of August. A gem of a getaway.

Wonderful. Wonderful location to the train, town squares, restaurants and shopping. The staff were very kind and intuitive. They met all our needs. The breakfast was perfect for us and great coffee. We reserved a triple and the hotel upgraded us to a spacious triple with a view of the mountains. I highly recommend.

Had a very nice stay at Hecht. Very helpful staff. Only downside is that the hotel is in front of a church that rings bells every 15 min even at night. Breakfasts are really good! Location is amazing!! 4 mins away from train station.

Excellent location. Helpful and friendly staff.

Very noisy area. Parking is difficult.

Very good location, only about 4 mins walk from the bahnhof. There is no hot water for tea or coffee after 8pm. It will help very much if pots are provided.

This was a really nice hotel. It was very clean and comfortable. Excellent location. Breakfast buffet was also very good. Our room was beautiful. It was directly across from the church. Be forewarned that the bells of the church chime throughout the day/night. One bell for 15 min after the hour, 2 bells on the 1/2 hour, three bells 45 minutes after the hour then on the hour. Ask for a room in the back. There was an issue with parking. One lot close to the hotel is one hour. The other lot closed after the weekend to set up for a celebration. Our car was towed. We paid $318 for the fine. The staff was polite, friendly and very helpful.

Wonderful

The staff was wonderful and in a great location. Room was good with recent modern renovations to the bathroom.

Charming and spacious accommodations in beautiful Appenzell. The deluxe triple room provided ample space for our family of three and allowed great views of the town. The staff were very helpful, offering us tips about local restaurants and attractions.

We loved the hotel, we had a wonderful stay. The rooms were extremely clean and the staff was very nice. There were many shops and restaurants in walking distance.