7.4
Pleasant
From 94 reviews
Cleanliness

7.6

Room Comfort

6.6

Location

9.0

Service and Facilites

7.4

Traveler Reviews Minotel Casino

Number of reviews per page
20
40
Top reviews
Jennifer
icon-with Partner
with Partner
4.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

No staff to help with small requests. Asked for extra pillows 2x. Never got them. No staff at the desk most of the time. Very basic hotel. Not recommended.
Junyan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

We received a warm welcome from the reception once we arrived, and the check-in went fluently. The facilities are clean and well-maintained. The cable-train is right in front of the hotel, which makes it super convenient especially when you finished your day in Cran Montana skiing. The breakfast is simple but nicely prepared, not to mention the Italian coffee. Overall very pleasant and chill experience, and very grateful for the help from the owner. :D
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Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

Decrepit hotel, in dire need of renovation. None of the hotel staff were wearing protective face masks during our stay, which we found especially shocking. There were no amenities open to guests, so no breakfast, despite it being included in the room price. The reception staff made no effort to make us feel welcome, or to offer help to us in finding food and sustenance in the vicinity. The bar was closed during our stay, except for Sunday morning, when alcohol was being served - but not to us! The towels in the room were old, worn and thin and the fittings dated. This is a very tired place you should only stay in desperation.
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Tsegay
icon-
2.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

It's not worth staying there.
Verified traveler
8.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

This Hotel is simple and functional. Very close to the station and funicular. The rooms are kept clean, but the decoration is old and a bit shabby. The breakfast is served in the hotel restaurant and is ok but not extravagant. It was very hot during my stay and my room had neither air-conditioning nor a fridge for cold drinks. Wifi is reliable.
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CHEE GIOK
icon-Family
Family
6.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

The lift undergoes upgrading when I was there but the receptionist was kind enough to get someone to help me with my luggage. The room furniture was old and need renovation. The room smell. There is no proper luggage storage area. The room is spacious and relatively quiet. Hotel has a good location just in front of the funiculair. Train station is also nearby. Supermarket and restaurant were just round the corner. Very convenient.
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Dave
2.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

I booked my stay the night of my stay, when I arrived at the hotel the door as locked there was no bell and no one would answer the phone (I called 6 times) this left me with no hotel and unable to find another one which resulted with me having to sleep in my car in sub zero temperatures ... very unhappy !!
Verified traveler
8.0
/10
Reviewed 623 week(s) ago

Hotels.com verified review

Hotel is clean and comfortable. The room was fairly large for European standards. Decor has not been updated since the 1980. Ferrari Bar theme is very fun. Staff very pleasant. I will absolutely return. Free WiFi availabe as expected.
Verified traveler
8.0
/10
Reviewed 669 week(s) ago

Expedia Group verified review

Near shops and lots of restaurants, just across the road from the funicular to Crans Montana. Two hundred yards from the railway station of the excellent pleasant town by the Rhone. Worth a stop . nearby tourist office . Lots to do.
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 687 week(s) ago

Expedia Group verified review

Pros: 1. Very close to train station for arriving into the town, and very close to the finicular up to Crans-Montana. 2. The young lady on reception was very friendly and helpful - above and beyond what would be expected. Couldn't give her enough praise. 3. Room is tidy, clean & all that is really needed. Cons: 1. Room was dated. 2. Shower was ok for the 1 night we were there, but would drive me crazy if I was there longer.
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Mike
8.0
/10
Reviewed 840 week(s) ago

Expedia Group verified review

Nice stay at hotel Casino Sierre which is in a good location 5 minutes walk from Railway station and across the road from the funicular that goes to Crans montana
Heribert
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Zimmer sauber und gepflegt.
Emmanuelle
icon-Business
Business
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

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Brigitte
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Vétuste Bruyant et très mal insonorisé Pas de possibilité de prendre un petit déjeuner Accès avec escaliers depuis le garage (poussette, chaises roulantes et handicapés s'abstenir)
Peter
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Für einen Kurzaufenthalt ohne Ansprüche ok. Die Zimmer waren aufgrund eines störenden Geräusches in der Nacht eher unangenehm.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Un hôtel qui a le mérite d'exister mais franchement, pour le tarif (148 €), chambre désuète, pas de clim', SdB baignoire et pas douche, avec fissures sur les murs (chambre et SdB)...accueil par le restaurant (personne à l'accueil, il fallait savoir). Chambre qui donnait sur la gare donc ne pas ouvrir les fenêtres (volets roulants cassés) pour dormir...litterie très moyenne. Bref, nous avions besoin de faire une halte lors d'un retour de voyage, pour une nuit, et heureusement pas plus. Nous venions de passer une semaine en Sardaigne dans des hôtels du même tarif mais d'un tout autre standing... ça gâche un peu le retour de vacances.
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Sébastien
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Sehr zentrale Lage
Gaby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

In die Jahre gekommenes Hotel. Die Unterkunft war für 2 Nächte ok. Zentral gelegen, 2 Min. vom Bahnhof entfernt. Einkaufsmöglichkeiten nahe. Die Zimmer geräumig und sauber. Die sanitäre Anlage sehr renovationsbedürftig!! Duschen in der Badewanne, war soweit ok, jedoch lief das Wasser nicht ab. Ebenso beim Lavabo nicht. Toilette starke braune Kalkablagerungen.
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Peschard
icon-Business
Business
6.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Les chambres auraient besoin d'un gros coup de neuf !!!! Très cheap !!!
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

L’hôtel est bien situé, proche de la gare et les chambres spacieuses. Parking souterrain pratique. Mais le management est lacunaire. Le deuxième jour la chambre n’a pas été nettoyée, et l’oreiller supplémentaire jamais livré. Le dimanche le restaurant est fermé et il n’y a pas de petit déjeuner, mais personne ne nous a averti…. Nous avons trouvé un vieux morceau de pain sec dans l’armoire poussiéreuse, preuve que le nettoyage des chambres laisse vraiment à désirer. Nous n’y retournerons plus.
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