9.2
Exceptional
From 76 reviews
Cleanliness

9.2

Room Comfort

9.6

Service and Facilites

10.0

Traveler Reviews The Place

Number of reviews per page
20
40
Top reviews
michel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice rooftop terrace, as well as the building itself. Rooms with kitchenette are great to have and spacious!!
Mandy
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I loved this hotel. It was more like an apartment and has everything that you need for a comfortable stay, including a lovely balcony and a separate sitting room. The staff was also super friendly, bed was comfy, kitchen has everything I needed. I will definitely stay there again. (Side note, I didn’t love the restaurant next door. I’d skip adding breakfast to the reservation as it’s cheaper locally).
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Maria
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice and clean place - highly recommend to stay! spotless!
Maria
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice and clean place - highly recommend to stay! spotless!
Alana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean room and we got an upgrade to have a balcony which was wonderful! The pool and roof is beautiful and comfy as well.
ilse
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean. Loved this place, I'll come back.
Shreejit
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location, lovely property. Top floor has a lot to offer. Great view of the city and a cool place to chill/relax. Very friendly staff.
Brad
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Amazing place to stay. The hotel staff is superb, so helpful and accommodating. The rooms are spectacular!! The neighbood is perfect and confident to everything. We will never stay anywhere else in Santiago. A must stay… you will not be disappointed.
Juan Marcelo
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nivel staff
Paulette
icon-Leisure
Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location and decent rooms. However, I was very disappointed about their customer service. I left my jacket in the room and reached out to the hotel so that they could save it for me and no one answered my calls nor responded my emails. The hotel only responded to me via whatsapp to let me know they were going to look for my jacket, but when I showed up three days later to check on my item, they informed housekeeping didn’t find anything. I was extremely disappointed by the lack of honesty and transparency from their housekeeping staff because I left my jacket on top of the bed, so clearly they lied about it. Also, how they handled the situation was extremely frustrating as the phone number listed on their website didn’t work and no one responded to my email requests.
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Peyton
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room and the adjacent garden are gorgeous. The cafe on the property is delicious. The staff is kind and accommodating. Wonderful location. 100/10!
Dominik
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice terrace rooms with view onto greenery
Lori
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The rooms did not disappoint! I had a double terrace and it was really nice. I used the gym, which was minimal but got the job done. I attempted to extend my stay because I was so comfortable, but they were booked! I do want to share that the area is a bit noisy with a street view and the restaurant right below my room, a white noise machine helped immensely at night.
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Hernan P
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nos alojamos en The Place y fue una excelente elección. La ubicación es ideal si vas a Las Condes: segura, tranquila y cerca de todo. Las instalaciones están impecables, cómodas y muy bien equipadas. El servicio fue cálido y eficiente desde el primer momento. Nos sentimos muy a gusto durante toda la estadía. Sin dudas volveríamos. ¡Muy satisfechos!
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Shakira
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The thing that stood out the most was the staff. Welcoming, friendly, knowledgeable and so helpful. The location gave me the option to walk and explore also access to public transportation was very close. The layout and design were awesome.
Rémi
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great place to stay in general
William
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Fantastic place! Large suites and modern
Terry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Excellent place to.stay
MARIANA
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

A home far away from home. I come to Santiago often and I’ll definitely choose this place to stay
Stephan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Nice property with very helpful staff! Fair prices. My only complaint would be the spotty and sometimes very poor internet access quality.
Number of reviews per page
20
40