Stay away!!! They nickel and dime you for everything including towels. The room was absolutely disgusting with stains dripping down the wall. The bed was filthy with stains all over the mattress pad and mattress. There was a shortage of toilet paper. Overall mistake to stay.

I spent almost a week at Egilsborg Guesthouse in Reykjavik. While I expected this place to be more like a hostel than the Hilton, it is not a professionally run hostel. I won’t repeat the details of the other low star reviews, other than to confirm that I experienced those things as well. I’ll express two concerns: 1. Food hygiene 2. Mental health When I arrived, I was greeted with the smell of rotting food. It was the communal refrigerator. It was cleaned out at one point, but raw meat is frequently stored with produce. Mixed in between is open containers of stale food like pizza, hotdogs, yogurt, open drinks, etc. For two of my days here there was not soap in the WC and there never was a way to dry your hands. During the week I was there, there was not running water for 5 days in the “kitchen” that appeared to be under construction. There was an evening that there was no water for the only functioning shower. The other concern was psychological. It seems that a family lives here. The children were well-behaved; an adult was not. The yelling and door slamming made me feel uncomfortable, and it was a sentiment shared by my cohorts. All this being said, I would give four stars to the caretaker/ manager. The caretaker is doing a lot with a little. I observed the caretaker earnestly in cleaning and doing the work of three. From this experience I can only recommend that Expedia remove this as a listing.

Go anywhere else!! This place was disgusting and not worth the money. They did not notify us about a “late check in fee and additional taxes and fees.” Or tell us that check in had to be within a certain time frame. No late check in ease, and got yelled at for showing up late when no information was given in advance about the check in process. The towels were crusty and smelled of mildew. The place looked like a college dormitory, run down and gross. Go to ANY OTHER PLACE!! Then, when we were leaving, a backpacker came in at noon and asked to leave his one backpack, for his stay that day, and was refused and told to take his luggage to a paid locker. They did allow a later checkout for us, which was nice. But I’d ovoid it if can!!

I would not stay at this property ever.

Parking, sleeping bag, tax need to be paid in addition to what has already been paid. Except tax, it was not specified in the booking.

I have to pay for some hotel tax again that apparently I had pay already in my booking and as well parking for 2 days so extra 8500 ISK roughly £51 for 2 nights. I had been in 8 different guesthouses and none had requested such extra money. No cooking facilities. Some guest looking intoxicated in the comunal area. Feeling no secure space. The name of the guesthouse isn’t the same, its name is Viking, the landlady was very kind is true but isn’t enough for the price. I have sent an email to her about extra person months before and never answered, the extra person paid was another price which was fair for 2 nights but at the end the value isn’t right for what they offer.

Nice and quiet, with a location out in the middle of nowhere… Just what we expect in Iceland

Staff was very friendly and helpful. Very cheerful.

Not good value for money. They charged close to £50 for a nights stay in a shared dorm and yet wouldnt provide bedding (pillow and bedsheet) which was an additional rental cost of £30, felt like a rip off. This wasnt mentioned anywhere during booking. Host was responsive and quick though.

The condition of the facility was deplorable. This SHOULD NOT BE LISTED ON EXPEDIA.

Great location unbeatable price

The woman working there during my stay was very welcoming and accommodating, created a great atmosphere for guests

Read the small print. Even though we were a family of 6 checking late instead of charging $60 for a late check in they charged us $360 for each person. It is in the rules but crazy - same situation if you actually want an old blanket and pillow. On the positive side it is possible to walk downtown from the location.

The family running the guest house was so kind and helpful. The two children were delightful. Busy and active but very respectful and inquisitive at the same time. Although not the Ritz Carlton, the guesthouse was clean and comfortable. I would certainly stay again.

I did not stay in this hotel. EXPEDIA must not include this hotel in your list...because this hotel is not telling their guests beforehand that NO BLANKET is supplied. I have to rent beddings and pillows and towels...disgusting.

The family was very nice, it was clean. The stairs to the third floor were narrow and a bit steep. We had luggage for a month and this was our last stop, despite being in late 60s we were strong enough to take it up. There was NO shower on our floor. Well there WAS a shower on our floor, but we weren't allowed to use it.. We had to listen or go down and check when the shower was free on the second floor. Going down the stairs one night carrying my things l was thinking, YIKES l hope l don't fall. The shower area had NO chair, bench or stool for your items! There were hooks on the wall one of which was broken.There was only a toilet and sink on the third floor, the handle on the door to the toilet and sink room was coming apart from the inside.

Eigelsborg should update their photos on Expedia, the quaint dining area looks nothing like the photo. It should be stated up front, that this is a bare-bones backpacker’s facility, you have to rent pillow, blanket & towel.

The room was dirty. I was emailed a list of curt (verging on disgusting) rules two days before trip when it was too late to cancel. I was changed an extra 6600 on arrival and then staff attempted to recharge on check out. There were hidden charges for towels sheets pillows bedding etc. it was worse than staying in a hostel.

This Egilsborg guesthouse is the worst I have ever stayed in. A few days before check-in, I was informed that I would have to pay a city tax of 1,000 ISK per day upon arrival. I was also told that I must either bring my own sleeping bag or rent their bedding and towel for 2,000 ISK per day. If paying by credit card instead of cash, the amount is even higher. Why were these charges not clearly listed as booking conditions? It feels deceptive. The condition of the guesthouse is terrible. The shower is controlled by a button—press it, and you get only 15–30 seconds of water before it stops. You must press the button repeatedly, and each time you have no idea if the water will be hot or cold. I honestly wonder why Expedia would even list this property. It should be removed entirely.

We checked into this property knowing that we would be staying in a hostel, not a proper hotel. However, this place was simply substandard, even as a hostel. The reception and dining area was cluttered and dirty. Outside the hostel was a large tent and a lot of clutter. The shower and toilets were clean. The lady at the reception charged us unreasonably for everything: - $17 for renting a bath towel (they would not provide it to guest for free) - $17 per bag for holding it for 3 hours after our checkout (first time I have seen guests being charged to hold bags anywhere in the world) - $17 (2,000 ISK) each time for paying via credit card instead of cash. - Charging extra for arranging a bus from Reykjavik to Airport. She was charging us for everything she could get away with. I have been to other hostels and this is not how they treat their guests.