7.6
Pleasant
From 1,012 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

7.6

Traveler Reviews Hotel Cozumel

Number of reviews per page
20
40
Top reviews
Nancy
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They offer free soap, shampoo, shower cap, king size bed, room service Tuesday - Saturdays, and nice furniture. But cockroaches can come through holes around pipes in the bathroom. The electrical outlet in my room was loose. But overall, for a 2-star hotel, it was pretty good. Clean.
Arturo
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Es buen hotel precio/calidad y me encanta que tiene estacionamiento
Paul
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing staff great location close to the subway and Centro
Daniel
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s in a very dangerous area and there’s always people partying
Emily
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

habian cucarachas el primer dia, se escuchaba gente viendo peliculas adultas, se escucha personas reproduciendose, es mas un motel
Alberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room very recommended
Nadia
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room clean. Helpful staff. Wifi not working
Gloria
icon-Business Family
Business Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel cosumel at Mexico City,was nice and clean,the service was good they clean rooms every day,they give you clean towels every day,Is not a five Star ⭐⭐ but is a good place to stay the night thank you.
Maiko
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Sheets were clean. No hot water. Saw at least two (small) cockroaches in the room. First night was quiet, but someone started playing extremely loud music from 4:00 AM. Could not sleep. The music restarted at 7:00 AM. Cheap but will not return.
Brian
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The place is cheap for a reason. Luke warm water that leaks from shower area. Toilet seal leaking on the floor. Bed as hard and uncomfortable as a sheet of plywood and not the cleanest. Only plus is it's relatively close to downtown so cheap Uber rides to go to attractions.
Antonio
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

no
victor
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Cucarachas en el cuarto.
Daniel
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good
javier
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

N/A
kevin
icon-
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Me gustó mucho la ubicación y la cercanía a puntos de interes
Alex
icon-Business
Business
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

La cama tenía cabellos y había hormigas y cucarachas en el baño.
Jose de Jesus
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

El personal muy amable no hay problema en ello, el tema esque no mantienen un control en plagas hay demasiada cucaracha deberían implementar en sus coladeras las tapas platicas de goma para que no salgan y revisar su mobiliario por qué salieron varias de el tanto de la cabecera de la cama y el mueble donde se encuentra el televisor, otro detalle es el espejo ya que son espejos de dos vías o espía no estén confiados
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Timothy
icon-
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Good but water would not try hot
Kevin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Al entrar al hotel, vimos muchos hombres extranjeros conviviendo y fumando enfrente y en el lobby del hotel. Me pareció un hotel donde se manifiesta la prostitución. El wifi no funcionaba desde que llegamos a lo cual el personal mencionó que se debía a un apagón en la zona u que lo repararían lo más pronto posible. Al final, decidimos irnos por estas razones.
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Carlos
icon-Leisure
Leisure
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

There it was always people on the always on the down stairs. Lot of smoke smell. Love that my room was made every day . And it was priceless
Number of reviews per page
20
40

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