Everything was excellent, AC, shower, were all working and breakfast was nice. And owner gave informed us on what events were available for the today.

Room was very clean. Staff were very helpful - really went above and beyond to help all of their guest make the most of Merida and the surrounding area. Thanks!

Great staff. Owner is very helpful and entertaining. Room was basic but comfortable and very clean. Nice little garden area, and nice breakfast. Good location for walking throughout the historical center. Really enjoyed our stay, and will return.

Great little hotel in Merida. Well located, a little walk from the plaza Grande. Leo the owner, is welcoming and very accomodating. He generously gives you tips on activities and restaurants. The place itself is nice, well decorated. My room was of regular size, with a nice shower. It was very clean and quiet, as it was quite far from the street. AC was working very well, WIFI was good too. You can start your day with a nice coffee made by the owner, and a croissant or some sort of viennoiserie. Of course it is not a 4 stars hotel, so don't expect the look or services of a 4 stars hotel. But if the price is in your range, you cannot go wrong with La Piazetta. Thanks for a very nice stay in Merida!

Over all, my stay here was good. The property is well-kept, staffed 24 hours, clean, and in a prime location. The owners are also helpful to their guests, and answer any questions about places to visit, places to eat, and other questions you may have. This stay would have been perfect except for two things. First, when I booked the room, the booking website said breakfast included. For the price I paid, I thought this would make it worth it. The overall cost was not exorbitant for a two week stay, but it was not a budget stay either. When I got there and paid, I learned after the fact that breakfast was not included, likely due to the pandemic. I'd have liked to know this beforehand (and likely would have still stayed there). The second thing that seemed off was a bill I received at check out, for around five USD of food/drinks. The bill itself is not what bothered me, but again the lack of transparency. Maybe I just flat-out missed something, but it wasn't clear to me from the hotel signage, the rules listed online, or in the room that food and beverage offered to guests by the host werr extra. I didn't request these, but was offered following throughout my stay: a breakfast pastry, a coffee, and cucumber water. It's not like it was alcohol or anything fancy that would prompt me to ask about a price. I realize this is a small issue, but I value knowing costs upfront, and knowing if an amenity or service is unavailable beforehand.

This hotel is nice and the staff are very helpful and friendly! Very interesting and fun decor. Great coffee and a decent selection for breakfast. I would stay again.

They really make you feel like home and give personal recommendations about location and restaurant. I believe it's because of where I stay that made my Merida experience wonderful. Thank you all.

Que dire ? Je ne trouve pas les mots tellement tant le service, le charme de l'hôtel, l'emplacement, la literie, et les informations fournies par le propriétaire ont été richement qualitatives

Gezellig hotel! Familiaal: de gastheer geeft je het gevoel van thuiskomen. Hij is erg behulpzaam met tips en om al je vragen te beantwoorden! Een oase van rust tussen planten en katten. Het hotel is mooi gedecoreerd! ‘s Morgens wordt je verwend met koffie, vers sap en een lekkere koek. De kamers zijn mooi en comfortabel. Een echte aanrader!!!

It’s really, really nice place, I think the hotel I liked the most in our whole Yucatán trip! With a lot of character, plants, very nice decoration. Also the family running the hotel is very, very helpful, told us very good places to eat, visit, change money, etc. And is very close to the center - 5-10 min walking. I really recommend this place!

EXCELENTE SERVICIO!! Me quedaría sin duda alguna de nuevo en este hotel cuando regrese a Mérida, la atención de todos fue estupenda y te hacen sentir como en casa. La habitación que nos tocó era muy amplia y se ve que estaba prácticamente nueva, la decoración y detalles te hacen sentir como si estuvieras en un SPA. Mil gracias por hacer de nuestra estancia un bello recuerdo.