Awesome property at downtown with grrat customer service

This is a charming old hotel that seems very rustic but comfortable. We loved it and found it to be very nice.

Amazing, comfortable, and with such old rustic vibes. This hotel is out of my comfort but have so much appreciation of it's beauty, every Walking place was perfect for a photo session. The service was great, loved how we were greeted by the entire staff. Honestly one of my all time favorite places to stay. Can't wait to stay here again

Hotel does not have a restaurant and recommends an adjacent restaurant. I got sick there (stomach)

Great hotel and stay. Very clean and definitely the only option in San Juan. Don even think about it and stay here

Very beautiful hotel, quit and comfy bed.

Serene oasis and gem in the middle of San Juan de Rio. The wooden door and furniture gives the sense of history, quality and nostalgia as compare to modern coldness of grey and white.

Loved the colonial setting of our room and the hotel. Great location! Would definitely come back.

The room and hotel were very clean. The hotel had lots of plants and flowers on the property. The bed was very comfortable and the room had a great shower.

Very clean and staff were very friendly and helpful. A number of decent restaurants were close by (especially the one next door) and pharmacies/grocery stores were within a 5 minute walk.

Very clean, nice property, staff friendly and helpful but specially the administrator she was extremely helpful and did everything she could to make our stay very pleasant.

The hotel had the feel of an old hacienda with flowering plants and fruit trees.

Excelente ubicación

Fueron unos días muy agusto Gracias

Todo muy bien sólo traigo un tema del cobro de la primera noche que no sabemos si expedía se lo pago al hotel o no? A mi me aparece el cargo en la tarjeta el día que reserve pero cuando llegue pague la noche y ahora no se si me la cobrarán dos veces. El hotel me dice que es probable tenga que verlo con expedía y eso será complicado.

Excelentes instalaciones, pésima política de cobrar hora extra por salir a las 13 hrs . echan a perder una agradable estancia por "políticas" absurdas

Me gusto. Solo revisar detalles de limpieza sobre todo en la cama con el polvo sobre la cabecera. Una fuga de agua en el baño que reporte y que no servia la TV por lo demás me gusto el lugar

Colchón gastado, desnivelado. Color de habitación totalmente blanco siendo que este hotel suele tener color blanco y madera.

El lugar es muy bonito y bien cuidado

Es un hotel con mucho estilo, antiguo pero con la modernidad en todo. Muy bonitos sus jardines y vistas de patios. La habitación súper limpia, ropa de cama y toallas de primera, limpieza mucho mejor que hoteles de franquicia. Cerca hay algunos restaurantes del mismo estilo a precios accesibles.