We were in a private suite and the pillow covers were not washed, the shower was filthy and stunk so bad my wife threw up.
Jorge
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The WiFi was terrible. Also, my key stopped working every other night and I had to go back to the lobby to get it reprogrammed. The AC just pushed constant cold air so by morning it was very cold. The shower was decent. Overall, I don't plan to stay there again.
Cecilia Adriana
with Partner
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Un hotel con un excelente servicio y ubicacion
juan
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Exelente servicio y atención del personal
juan
Business
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Execelente servicio atención del personal muy calificado
Jake
Business and Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Location was what was good for us.
CLARA ELENA
Leisure Family
4.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Not the place to have a good rest. Good for sports teams or music bands. Close to malls, stadiums and interesting places. Very noisy, the parking is in front of the rooms downstairs. So make sure you get second floor or third floor rooms. Either way you won´t rest because people are going in and out and make a lot of noise talking and running up and down stairs. The restaurant is not good. The maintanance is mediocre. The shower drain dispatch a bad bad odor and everytime you come to the room you sense that odor. We saw small roaches in the room.
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Alejandra
Leisure
6.0
/10
Reviewed 153 week(s) ago
Expedia Group verified review
The bed sheets had stains.
Alfredo Gutierrez
Business and Leisure
10.0
/10
Reviewed 246 week(s) ago
Expedia Group verified review
Excelente hotel
Verified traveler
8.0
/10
Reviewed 445 week(s) ago
Expedia Group verified review
The staff at NV couldn’t have been more helpful and pleasant. Nothing fancy but clean and everything was looked after nicely. We would definitely stay here again. Parking onsite was at the door and secure. Easy access and just four blocks down the street from a large mall, Costco, Sams and Walmart.
Isabel
8.0
/10
Reviewed 470 week(s) ago
Expedia Group verified review
This is what I need when I come to Guadalajara I love the area, and I love the fact that I get in and out easy I park outside my room, loved, an everyone is friendly, I will definitely stay there next year
Isabel
8.0
/10
Reviewed 470 week(s) ago
Expedia Group verified review
Just what I needed this id the second time I stayed in that hotel and I will next time
Erika
Family
8.0
/10
Reviewed 480 week(s) ago
Hotels.com verified review
It was good for the price. DOES NOT HAVE AN ELEVATOR SO NOT THE BEST PLACE FOR HANDICAPPED PROPLE. Overall it was a good place to sleep n rest.
John
Family
8.0
/10
Reviewed 503 week(s) ago
Hotels.com verified review
Great location for my needs
Bed was too hard for my back
Room was clean and spacious
Darin
8.0
/10
Reviewed 565 week(s) ago
Hotels.com verified review
Only major problem was the WIFI was not working during the entire stay
Verified traveler
Family
6.0
/10
Reviewed 588 week(s) ago
Hotels.com verified review
The hotel was just okay, you get what you paid for.
Had an issue with the reservation, they could not locate it.
They finally made a call to hotel.com - overall - I may consider a different hotel next time.
Gabriel Ricardo
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Todo en general
Brenda Itzel
with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Está en una zona segura y con aceeso a mucho transporte y avenidas principales, tiene estacionamiento, la piscina es muy pequeña, mas bien parece una pileta de agua, cuenta con lo básico y es funcional, almohadas muy cómodas.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia