Family owned for four generations... extremely friendly staff, and well located to get around Interlaken. The Rugenbrau brewery is practically across the street, and in the other direction a bus stop (Interlaken Heimweiflubahn) just a 10 minute walk. Interlaken West rail station another 15 minutes from there, and Interlaken OST another 15 minutes. We walked to OST several times because the views of the surrounding Alps are beautiful. Buses generally run every 30 minutes or so. We had VERY good dinners at the hotel restaurant. I had the local delicacy (Hayduki) 3 nights in a row! My son really liked their burger, fish and Schnitzel as well. Breakfast was good, eggs, bacon, multiple fresh breads for toast, mixed fruit and yogurt and a selection of sliced meats and cheeses like you might expect from the region. Cereals, milk, juice, coffee. Beautiful views of the Jungfrau from all of the areas for eating and drinking. Really, we just appreciated the friendliness of the staff so much... Stefan, Annette, Stephanie, Manuela, Mattias, Leya and Victor. They seemed happy to return kindness and appreciation. Quick with local advice, getting around, providing bus passes and arranging for taxi service. I just can't say enough good things about the ppl there. We will RETURN! The water pressure and heat were so powerful, I thought the shower head would blow the shower doors off the hinges 😉... my son loved it!

A bit out of the way, but a great hotel. Great staff and clean rooms

Clear view of the swiss alps!!!!

Small but clean room. It was everything we needed. I only wish it was closer to the action. It was about 2 miles from city center. Staff was amazing and very accommodating.

Staff was nice, location is okay. Room was very cold especially night time. If there was extra blankets would help bit. We were very cold. Flooring is extremely noisy. It is impossible to quietly walk. Wood floor was making a lot of noise when walk. We could even hear the people from upstairs and next room when they were walking around.

Bom

Everything is good, expect creaking floor. It will be excellent of you put slippers.

Old but clean rooms. Quiet area.

The hotel is dated, with rooms requiring a renovation. There is no air conditioning available during summer and opening the windows does invite in road noise from cars along with open invitation for mosquitos and flies. The room we stayed in had squeaky floors. The location is prime and an update to the hotel would definitely attract more guests. The view was fantastic from the room. Check-in experience was great and the staff was super friendly and informative. P.S - had to book in the hotel as a last minute choice, for the price chances are slim that I would rebook.

It is a very interesting and unforgettable experience staying in this hotel. The place is quiet and the view from our room and during our breakfast is spectacular. The front desk people are very nice. But there is one thing that you have to look when you book this hotel. It says that 20 minutes walk from the train station. Well, it’s true about the 20 minutes but half of it is a going up road that doesn’t have a walk way beside the road. You are walking in the road wherein some cars are speeding. If you have a big luggage you hauling, I’m pretty sure you probably say “what the heck, I would have take the taxi). So my advice? If you have luggages, take the taxi. Switzerland is a very beautiful country, I’m planning to going back again.

It was pretty hot, over 30 degrees, but no A/C... We had to open the window during the night, then bugs coming, needs to balance bugs vs heat

Quaint hotel, nice dining hangout balcony, walk from interlaken ost to hotel thru the woods.

The beds were comfortable and the rooms were super clean. The space was well

This was a great place to stay to visit Interlaken and the attractions near by. Great boutique hotel feel. Super friendly staff. We loved it.

Very good place, quiet, Nice views of Alps mountains, provides very good breakfast. Small bar with draught beers and other alcohol.

Very helpful staff, wish the restaurant had been open. A tea kettle in room would have been nice.

This hotel was beautiful and very close to town! Stunning views, comfy beds and great staff. My only complaint is the price, it’s super expensive and maybe not a 5 star hotel for the price but it was lovely and we enjoyed immensely.

Our recent stay at Waldhotel Unspunnen was excellent. The most inspiring thing about this hotel is the balcony view which has stunning scenery and mountains. Our room was very clean. The staff were friendly and caring. I highly recommend this hotel. Thank you 😊

It was okay nothing fancy .

Same breakfast and refilling some of the items. Cleanliness is missing & if we open the windows, bugs coming inside. If we close the window, it’s suffocating. Very average pl.