Room not that clean and amenities not so expected !!

This place was extremely tired. Broken furniture and plumbing, etc. however, it got the job done. The aerobics studio that starts at 8 AM directly below the room is a little jarring.

Muy bien de locacion

All excellent, great location.

It was awesome

Reception staff very helpful and kind. Good location in the city center. Comfortable room.

Habitaciones cómodas, el personal muy servicial y amable.

I don't like nothing they even put regular bleach to the pool

Staff was very friendly and try hard to accommodate you. Property was in deplorable conditions, insects, not well maintained and the noise during the night inside the Property was the worst, I couldn't sleep that night. I felt like I paid for a service I didn't received.

La limpieza en la habitación tienen que mejorarla Me encontré con una toalla ya usada dentro del closet y la ducha sucia con espuma pegada a la puerta corrediza

resturante was terrible, dirty, resturante staff in the morning was terrible. This property used to be great but it is getting really run down.

That’s okay

A decent, centrally located hotel with spacious rooms. However, there were so many little things that I didn't like, so I won't be returning to this hotel. The pool was full of screaming kids all weekend. My first room was 103, whose door opened directly onto the pool. The noise was horrible. The second day, I asked to be moved to a new quieter room, which the desk staff did quickly and with many apologies. My room was on the third floor -- but I could still hear the screaming kids! The pool is in an open area in the center of the hotel so the noise echoes throughout the whole building. The bed was hard and only had one sheet and a very thin plasticky coverlet. The pillow were nice. The room had no drinking water, nor was there any agua pura in the lobby. There is an OXXO just a few steps away so be prepared to buy all your drinking water. The shower was spacious but couldn't keep a steady temperature. The towels were scratchy and there was no hand towel. STAIRS! This hotel is not mobility-friendly. There is a big set of stairs even to reach the lobby and more stairs throughout. There are better (and cheaper) hotels nearby so skip this one unless you have kids that need a pool to play in.

did not get the single room that I signed up for.

Old hotel needs major maintenance. Great breakfast. Central location.

Hotel was good, clean the resepcionist in charge of my arrive was a very professional and give as a very warm welcome.

No había jabón, no había papel, no había plancha, no reconocen la reservación por aplicación

Las habitaciones muy limpias, el lugar muy tranquilo a pesar de estar en el centro de la ciudad, excelente ubicación. El personal muy amable.

Las instalaciones del hotel necesitan mantenimiento, la regadera no tenía agua caliente, el aire acondicionado no se podía regular ni apagar apestaba mucho a tabaco, había una cucaracha en el lavamanos, el desayuno deja mucho a que desear, para el precio de las habitaciones por noche no volvería a pagar por lo que ofrecen.

Que le dieran variedad al desayuno de cortesía que ofrece de todo lo demás excelente