Very nice place to stay great location

When I arrived at the property, I found out that my room had been cancelled by the owner a couple of months earlier, but never communicated to me. From the looks of it, it appeared that they wanted to charge more for that weekend than they had charged me as I had booked six months earlier. I was left with nowhere to stay with the exception of a sister hotel where they would charge me four times the rate that I had initially agreed to through Expedia. I then spent six hours on the phone with Expedia to get a resolution though I did not get resolution for the first night of my stay and ended up staying on the side of the road in my car. This felt like extremely bad practice and should definitely be looked into by Expedia as it appeared the owner knew what he was doing when he cancelled my reservation.

What a view! Gorgeous ocean vista. Ate takeout dinner on the beach with a sunset. Dog was happy. Loud of space for roaming. Very clean updated rooms. Close to town for driving to some excellent restaurants and I saw that people brought their own bagels and cream cheese for breakfast (there’s a toaster and a tea/coffee station).

This property canceled my room on the day of arrival, apparently due to a problem with a credit card on file. I didn’t not receive this message as was out of cell service most of the day. My last message from Expedia just before arriving stated that my room was confirmed and ready for our arrival.

Great place right on the eater.

The property is quite central & easy to get in & out of. The property is well maintained overall. Our room had a strong mold smell that lingered during all of our 2 day stay. The room was clean & the bathroom pristine. The property needs some upkeep & maybe new room furniture.

I could never get a hold of staff by phone call

When first arriving to our room after check in at 6 PM we found that it had not been cleaned. This was rectified within an hour with an apology. The steam room is normally left off in the "summer", but staff will turn it on by request and it takes about an hour to really heat up. It is a spacious clean steam room We thought the road side room would be noisy but it was actually pretty quiet. Ocean side would be best as the view and large beach front makes up for other issues. The morning we left, the coffee was depleted at the coffee/tea station. There are no amenities nearby and it's not staffed 24 hours. Overall a nice stay.

Gorgeous hotel in a peaceful setting with ocean views! I absolutely loved my stay. Thank you so much!

Nice clean place right on the ocean. Nice hiking on the beach and a wonderful wooden swing to use and watch the ocean.

The self service coffee area was not maintained - garbage spilled - nothing cleared - it looked like a homeless camp.

The room was so small, no microwave in room.

Great

A last minute booking and there wasn’t a lot left in Campbell River to choose from. This place is amazing. Staff were ultra helpful. Room was clean and the bed was comfortable. The location is outstanding. Right on the ocean. I’ll definitely be back as the price was less than half of the place I normally stay. Breakfast is NOT included here but there are plenty of food options available real close by. Thanks for a great experience!

Upon arrival we discovered there was no toilet paper in our room and the bathroom door wouldnt even lock, let alone close. Having the whole reception and sitting area closed/gated off during the evening made it feel very unwelcoming.

clean and great location

Nice outdoor area and clean rooms

Great location and amazing views! Perfect spot to stop and unwind on your way thru.

The rooms are fairly basic but the property is amazing. Grab a cup of coffee and head to the beach. The ground are super gorgeous

Great beachside location