There was a competition in the hotel, a spin the wheel for Pieta House, we won breakfast for the room and when we went down for it the following morning they said it was for 1 person and not for the room. We clarified when we won that it covered the room and not one person. We had 2 rooms booked and the other room also played and won and same issue. They argued with us in front of other staff, they tried to look into the Pieta bucket to check how much was donated and then when we told them to leave it and give us a complaint form they eventually said we could all have breakfast. We obviously didn’t bother as we were mortified at that point . Also did not agree that the hotel staff be able to check a donation bucket for a charity .. it was on the reception counter and you had to put the money in before you could spin the wheel so we were made to feel like they didn’t believe us . Awful, awful experience