Traveloka (25)
8.5
Very Good
From 25 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.0
Meal
9.1
Location
9.0
Service and Facilites
8.2
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Traveler Reviews 22Housing Lake view Residence
Number of reviews per page
20
40
Customer reviews
NT
NHU T.
10.0
/10
Reviewed 5 week(s) ago
Next to West Lake, beautiful view, comfortable, 100 points staff
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Accommodation's Reply
28 May 2025
thank you so much, see you next time in lake view hotel in the furture.
T***g
Business
8.5
/10
Reviewed 16 week(s) ago
Friendly staff, good location, many restaurants around, spacious and clean rooms
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1 people find it helpful
Nguyen H. M. A.
8.5
/10
Reviewed 26 week(s) ago
Friendly staff, clean room.
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1 people find it helpful
HT
Hạnh T.
5.8
/10
Reviewed 27 week(s) ago
Booked for my sister because the room photos and reviews were ok but the room smelled bad and was not clean. The price is not even as good as a normal motel.
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8 people find it helpful
H***a
Staycation
9.4
/10
Reviewed 29 week(s) ago
Friendly and enthusiastic staff. I checked out but needed to leave my suitcase and pick it up later. They still supported me 🫶🏻
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3 people find it helpful
CD
Chu D. C.
Staycation
5.8
/10
Reviewed 34 week(s) ago
The room is not soundproof so it's quite noisy, old towels, broken air conditioner - room 301. Quite bad compared to my experience
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Accommodation's Reply
04 Nov 2024
First of all, thank you for choosing Lake View Residence for your stay. On behalf of the hotel, we sincerely apologize for the inconvenience you encountered during your stay. We appreciate your review and will strive to improve our services. We hope that we can have the opportunity to meet you in the future and we can provide you with better service. Once again, thank you very much!
Mark Doan/ Mr.
---Management Team---
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c***h
5.6
/10
Reviewed 34 week(s) ago
Room not as advertised, no overnight parking
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Accommodation's Reply
04 Nov 2024
First of all, thank you for choosing Lake View Residence for your stay. On behalf of the hotel, we sincerely apologize for the inconvenience you encountered during your stay. We appreciate your review and will strive to improve our services. We hope that we can have the opportunity to meet you in the future and we can provide you with better service. Once again, thank you very much!
Mark Doan/ Mr.
---Management Team---
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NT
Nguyễn T. Á. H.
9.1
/10
Reviewed 35 week(s) ago
Friendly staff, even lent me an iron, location right by the lake, busy road so a bit dangerous.
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5 people find it helpful
Accommodation's Reply
04 Nov 2024
Thank you for your delightful review! It’s wonderful to know that you had such a positive experience during your stay. We look forward to welcoming you back and hope to exceed your expectations once again! ---The Management Team---
Nguyen T. T. N.
10.0
/10
Reviewed 42 week(s) ago
The staff is very enthusiastic, the room is clean and has many amenities, worth a try, will come back next time.
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2 people find it helpful
Accommodation's Reply
04 Sep 2024
Thank you for taking the time to share your experience!
We are glad to know that you are satisfied with the enthusiasm of our staff and the cleanliness and amenities in the room. These are the strengths that we always strive to maintain to bring the best experience to our customers.
We look forward to welcoming you back again soon! Thank you and see you again!
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N
Nguyenthedung
9.1
/10
Reviewed 56 week(s) ago
Overall ok, lake view, clean. A little dissatisfied is that when checking in the room the trash can in the WC was not cleaned and the toothbrush and comb tools were not fully added.
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7 people find it helpful
q***d
10.0
/10
Reviewed 64 week(s) ago
Quá tuyệt Chắc chắn sẽ quay lại đây khi về Hà Nội
3 people find it helpful
q***d
10.0
/10
Reviewed 64 week(s) ago
Ưu điểm nhiều Phòng ốc căn hộ sạch sẽ đầy đủ tiện nghe xe đưa đón sân bay khách sạn sát hôg Nhân viên thân thiện nhiệt tình
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q***d
10.0
/10
Reviewed 64 week(s) ago
Khách sạn đủ tiêu chuẩn Phòng view hồ đẹp Vị trí đẹp Ncl oke
7 people find it helpful
q
quahd
10.0
/10
Reviewed 64 week(s) ago
Nhân viên thân thiện nhiệt tình Phù hợp cho cặp đôi
3 people find it helpful
Q
Quang
10.0
/10
Reviewed 64 week(s) ago
Kì nghỉ tuyệt vời Vị trí đẹp Nhân viên thân thiện
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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