9.6
Exceptional
From 138 reviews
Cleanliness

9.8

Room Comfort

9.8

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Traveler Reviews RakutenSTAY FUJIMITERRACE HakoneAshinoko

Number of reviews per page
20
40
Top reviews
Y-Le
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Whole family loved it, from the young kids to the grandparents. Very clean and well maintained. Rooms were a bit warm though
Peter
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location is excellent. Will suggest the trees on the facing the lake be trimmed so guests on the 1st level can get a better view.
Yamini
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing place to stay with breathtaking views!!
Cherry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

When I booked the place, it said I wouldn’t get a view of Mt. Fuji. When we arrived, we were in awe! The room we got had an amazing view of the mountain and hakone shrine. The only thing that we had an issue with was checking in. We had the online check in and had to do the check in on the tablet in the stay. We had trouble finishing the check in process due to the video call, but checking out was very easy!
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Stephanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

amazing stay! We had our own private on and dry sauna. When we arrive, the fridge was stocked with drinks and snacks. I agree that a little bit more noise proofing would be good perhaps putting some pads on the bottom of the heavy chairs.
Ruby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This place is amazing! The room is incredible and the view of Mt. Fuji is unbelievable. The private onsen is a dream come true.
Vinesh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing visit
Philip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fantastic property in a great location
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Best View to wake up to!
Tara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Stunning location. Everything was great. Check in was easy. View is incredible
Howe Tseng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The view from the room is absolutely unbeatable. The room facilities are also amazing.
Roland
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice hotel. Basically a one bedroom condo with lots of space and private onsen was amazing. Got clear views of my Fuji on multiple days.
Chao
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the whole family like it a lot
Frederic
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing retreat, with postcard view of Mount Fuji and Lake Ashinoko. One caveat is that the residence is unmanned, meaning that you can’t access to property, let alone drop luggage, until check-in time.
Christina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved all the amenities. The foot bath and private onsen were incredible!
George
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fantastic!
Yuki
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This was absolutely one of the best hotels I’ve ever stayed at. It is beautiful. Clean. Spacious. We booked a double room up on the third floor. We spent hours enjoy in the footpath, soaking in the hot spring bath, and relaxing in the sauna. I had a group of 6, 4 adults and 2 children ages 9 and 11. We wish we took more advantages of the extra amenities like for food. The toiletries, coffee and free items were amazing extras. I know when we come back we will book this place again. And definitely stay longer. This place was worth every penny. We got so lucky to have clear sky’s up until the day we left. We were also a very short walk to the bus depot and boat rides. A 15 walk to the Torii Gate and 15 minutes or so to the Hakone Check Point. Many places to get food within walking distance.
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Bailey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Most beautiful property - loved it!
Dorothy
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Magnificent scenery, view of mt fuji sensational. Very luxurious and comfortable.
Miriam Christine
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, clean and modern property.
Number of reviews per page
20
40

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