8.2
Very Good
From 711 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Florum Hotel

Number of reviews per page
20
40
Top reviews
Do
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Need trashcan and tissue ithe room.
Krysten
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Helpful staff Nice room
Javier
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and comfortable room. Breakfast was excellent, food was fresh. Staff was very helpful. The location of the hotel was very convenient with lots of amenities around. I would stay again!
Jenny
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk are very friendly and very helpful. Lucy and Alex are the best. They helped me a lot. Also, they speak English very well. I am so comfortable for staying at this hotel. Perfect location and so clean as well.
Afrovita
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Luckily we stayed only one night! The hotel is in a good location, but that is the only positive. The room was very old and could use a major renovation, and a very small TV. It wasn’t clean enough and the walls are paper-thin and very dirty so I heard everything from the hallway. Staff were nice, Lucia very friendly and very helpful, but I wouldn't stay here again.
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Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel and very reasonably priced.
Oliver
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing hotel
James
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing Hotel!
Mathew
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had an amazing stay! The location is very central, the room was clean and comfortable, and the staff were extremely helpful.
Ravinder Reddy
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good and helpful staff
Olga
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We booked the studio with terrace and were very happy with our stay. The room was beautiful and we received a lovely flower surprise and a complimentary welcome drink. The best part was the view waking up and seeing the whole city in front of you was amazing. Because of the view, we ordered breakfast in the room, which was very good and nicely prepared.
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Elif
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I had an amazing stay at the florum hotel
Matteo
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Tutto perfetto
Alina
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Sehr schönes Hotel, zentrale Lage und freundliches Personal!
Jakob
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Wir haben zum zweiten mal im Florum Hotel übernachtet und können dieses Haus nur empfehlen.
Esteban
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It is very bad when people come to check in, you make them wait like 20 minutes even when the desk is not full. The room was inferior and smoky.
Ulrika
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Close to the city center!
Patricia
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was dirty and wr asked to change ir for another
Ashley
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A little out of town but not much, not many amenities but comfortable and good value.
Jamie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We were extremely disappointed with our stay at this hotel. The room was nothing like the photos advertised and was in very poor condition upon arrival. It was dirty, run-down, and clearly not maintained, which made the stay uncomfortable and stressful. There was mould in our bathroom, the shower head was also broken. The walls were dirty, there were exposed wires and unsafely covered exposed outlets. To make matters worse, the staff were rude and unhelpful when we raised our concerns. Instead of offering assistance or a solution, we were made to feel dismissed, which only added to the frustration. For the price we paid, the standard was completely unacceptable and the listing is misleading. The accommodation was absolutely not worth the money. The response when asking the staff for help was abysmal. We asked how much it was to upgrade to a higher room, their response: ‘the rate is very high’ Manager was completely avoidant of the problems we shared and responded with ‘well you did book the cheapest room’ For 2 working class people, it was still more money than the room and experience was worth and quite frankly, it shouldn’t matter. We booked expecting a certain level of quality based on the images and description, but the reality was very different. I would not recommend staying here and would advise others to be cautious when booking.
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Number of reviews per page
20
40