Overall Ratings & Reviews Swiss-Belhotel Brisbane

Was ok except the ice cream from the previous guest was still in the freezer.

The ventilation in the room was noisier than a jumbo jet taking off. The access to check in was poor with a car. The staff were excellent given that the majority of guests probably suffer similar frustrations as we did. To be honest we would stay somewhere else next time.

Enjoyed my stay,across the road from my don whom i viaiting so very handy. I even made it to the kitchen breakfast restaurant on opening morning,and believe i was the resturants first ever breakfast customer,i enjoyed my breakfast and it was a nice change from McDonalds which is very close by and too convenient i ate too much mcDs

Wonderful staff members. Receptionist, and restaurant staff.

Convenient to our needs down side no window covering over sink area allowing too much light inside onto bed

Hotel was very nice. Staff helpful and pleasant, checkin and out easily done. Shower Glass was way too short and water spilled out over the bathroom floor under the toilet. They said they were having drainage issues but in a new build?!

The staff were helpful and the rooms clean.

Clean, convenient, well appointed

Hotel was nice. Very noisy all through the night.

The room was very clean and well presented. The reception staff were very pleasant and helpful.

Great place to stay

Quality front desk service and clean rooms

Fantastic room, and amenities, all newly refurbished. Reception is sparse and seemed hot with no air

Bed was too soft and pillows to bulky (high)

The hotel is on a main road frequented by ambulances from the nearby hospital which causes a lot of siren noise. The hotel room itself was quite nice and bed comfy!

Close to the Gabba. Stayed in the room (2nd floor) on the Main Street, which was quite noisy. Once we checked in which was late, we headed to our room, the blinds fell which couldn’t be fixed (at that time), so we’re lucky to be woken at 5:45am with direct brightness! Restaurant on 11th floor was non existent, pool was a pool (just). Only 1 elevator working at the time.

Incompetent reception staff who have no clue about customer service…. Hide behind the reason they are a new hotel…Avoid unless you are desperate…..

Took so long to check in. The room had an ice cream from the previous guest.

I liked the building, staff and everything in the room.

Good