8.1
Very Good
From 29 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

8.7

Location

8.0

Service and Facilites

7.7

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Traveler Reviews Apartemen Gold Coast PIK Sea View by Cheapinn

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40
Customer reviews
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 day(s) ago
NOT WORTH RENTING, THE PROVIDER WOULD BETTER JUST CLOSE THEM THAN HARM CUSTOMERS. The pillows and bed were stinking, not from the spray, but directly from the mattress and the pillowcase. The towels were still slightly damp when the crew gave them to us, as if they had just been washed. As a result, my wife and I were itchy. Did housekeeping not notice the foul odor when the spray was changed? Or was it that they didn't change them at all? When I complained, the provider was slow to respond, offered no solution, and simply told me to wait. I ended up waiting almost an hour, and they said they would move me to another room, but then they said they couldn't. My refund request was denied, citing that I checked in at 2:30 PM and complained at 11 PM. It's true that I checked in at 2:30 PM, but only to drop off my luggage. After that, I left and returned at 9 PM. After getting ready and showering, I lay down on the bed at 10 AM and immediately smelled a foul odor. THAT'S WHY I COMPLAINED AT THAT TIME!
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y***y
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 day(s) ago
very unresponsive, did not fulfill the promise of providing the missing bathroom equipment, the mattress was flat, the bathroom smelled
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CF
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Have booked here 3 times, it's also suitable for a staycation with kids, our favorite facility is the swimming pool because the kids love swimming, and it's one of the biggest and widest swimming pools in Jakarta... The swimming pool vibes are also like the Alila Uluwatu swimming pool 🤭 for amenities and floors, please improve again...🙏🏻
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Cool, clean, strategic. Interested to stay again
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Easy check-in and check-out process. There is a deposit fee but it is quickly refunded. (+) The apartment is clean, the kitchen set is complete, there is a washing machine & microwave too, there is a refrigerator, many plugs in the room, you can get toiletries, drinking water and snacks. The apartment facilities are also good, there is a minimarket in the lobby and the view from the room is good when approaching sunset (-) The location of the apartment is strategic but the road in front of it is always congested, there is no tea in the room, there is no soap in the bathroom (there is soap in the sink but I don't know if it is hand soap or bath soap?), parking is paid for personally. (Photo taken from a room in the Bahama tower on the 3rd floor) Overall, I'm satisfied with the room & will come back here again. Keep up the good work Cheapinn!
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2 people find it helpful
Moogi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Recommended! The room is luxurious, clean and fragrant. Checkin and checkout are also easy Staff are friendly and very polite
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1 people find it helpful
David S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Clean rooms, strategic location, lots of places to eat.
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2 people find it helpful
David S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Very competitive price and strategic location
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Very satisfied staying here. The room and sheets are clean, fragrant, the interior is nice, get some small snacks. The swimming pool is very big and nice! The location is very strategic, you can walk across to eat, close to the Pik Avenue and Pik 2 malls. The journey from the airport is only 15 minutes. Recommended and will definitely stay here again.
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1 people find it helpful
Muhammad R. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 43 week(s) ago
The view is not good, and there are often ants in the room, making it uncomfortable.
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6 people find it helpful
E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Good location, staff was very friendly and accommodating. Thank you so much.
2 people find it helpful
E***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 51 week(s) ago
Service staff was helpful, but the checout rules without tolerence need to be considered (cut off from deposit).
5 people find it helpful
Accommodation's Reply
28 Aug 2024
Hello Sir/Madam, thank you for staying at Cheapinn :) We apologize for the inconvenience you experienced. We inform you that the checkout time according to your reservation is 12 noon, and of course we have a tolerance of about 15 minutes for you to prepare. However, according to our data, you checked out at 12:45 which is 45 minutes past our normal checkout time, and may delay the check-in time of the next guest :) We hope you can understand the policies that we have written before you book. Thank you. Cheapinn Management.
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