Overall Ratings & Reviews Fenix Hotel Hollywood

This would’ve been a great place to stay but the directions to register your car for parking were confusing and the steps were desperate from registration in the app. Also when we returned from a theme park after a long day finally got to the room to ants in the bed. They moved us to a much smaller room. The general manager was supposed to contact us directly to address the parking issues but we never heard from them.

The property is located close to most tourist areas and since it was my first time in LA that was great. The place is nice and the staff is very responsive. The only thing is if you rent a car and would like to park it in the premises, call them as soon as you make a reservation to reserve a parking spot; other wise you have to park about 2 blocks away in another private parking.

Nothing but praise for this hotel. It’s more of an apartment to yourself which I liked. Rooms were cleaned frequently, the pool and rooftop bar were always accessible. Walking distance for the iconic Hollywood landmarks. The only issue I had was needed a code for everything. Other guests had the same issue. However any issue you can email and they reply back very quickly. Cannot recommend this place enough.

Make sure you have a charged phone with wifi, or else print your information, there's no one there to help you outside the locked gate, nor is there a person to buzz you in. If you get someone on the phone, they will only send you info to your email or text, not tell you codes on phone, so you need a working phone.

Served our purpose for a close location to see Hollywood Walk of Fame and other local tourist attractions. Clean and convenient. Room lacked lighting and not many kitchen supplies. Needed ice and no way of making ice.

Great location for those interested in all things Hollywood. Walking distance to Walk of Fame, Chinese Theatre etc The Queen studio room doesn’t have a wardrobe for clothes which was surprising.

We stayed here last month for 8 nights. We love Hollywood! We have stayed in Hollywood on numerous occasions but never this close by to The Hollywood and Highland centre! Room was fab, took us a while to remember the codes, but once we knew the main gate and entrance we were fine. Felt very secure here and the rooms were equipped with washer and dryer, microwave, coffee machine, full sized fridge/freezer, cutlery etc The only Slight thing, if I really HAD to pick something is that there maybe is not enough hanging space for clothes, but I find this the same in most hotels! Messaged the hotel on a few occasions to ask questions etc and considering it's a contactless hotel, they are super efficient at replying to emails etc as I waited no more than ten minutes each time I asked anything! Can't wait to come back here next year thankyou!

This is an apartment complex, not a hotel. The walls are extremely thin and the room was on the first floor so very noisy tenants above us. Sun shined right through windows and the shades were minimal so if you hope to sleep in, good luck.

Nice facilities and amenities. The rooms look way better than the hotel’s curb appeal. Very thin walls. Great security.

Great place to stay for long visit in LA. Only downside is that our room wasn’t cleaned regularly and we had to asked for extra supplies such as toilet roll etc!!

Comfortable and nice place. I should have read more carefully. Need to purchase parking permit. We didnt and had to get on a good distance. I would definetely stay here again. Thank you

Liked the location, as it is walking distance to Hollywood landmarks. Pool, gym, lobby and room were clean and welcoming. Nice place and would stay again.

We loved our stay. Easy to access, walkable to the Hollywood Walk of Fame area, washer/dryer in unit as well as full sized frig and microwave in a large kitchenette, lovely pool area and offices and meeting table where I could go to do some work away from the room. There was safe parking- it is a little tight, but worked fine. Would definitely stay here again.

On a cross-country road trip so we came in very late at night. The staff was directly communicating with me about check in/ parking, even at 1:00 am. Very clean room and fun place to stay!!

The hotel was very clean. The check in process was easy and costumer service was great.

Hotel was fun and amazing. Great room, great pool, cool vibes but the beginning process was weird. We eventually figured it out but overall cool stay!

It was difficult to find our way into the property.

It was a very nice room. Close to where we wanted to be. Comfy bed, a lot of pillows. Comforter was a little small for the bed. Full-sized refrigerator with freezer, ice tray and a bag of ice, stove, microwave, sink, dishes, plates, bowls, coffee cups/maker, wine glasses, dishwasher, detergent and pods in kitchen. Kitchen faucet changed color depending on the water temperature. Plenty of towels. Shampoo, conditioner and body wash in the shower. Stacked washer and dryer. Record player with various albums (one was missing, and one was too warped to play). Elevator from garage. We were near an exit door that slammed shut. Parking was limited. High profile vehicles might not fit. A nice place to stay. I would stay here again.

Great property. Room was very spacious (just like the pictures). Close to public transportation and the Hollywood strip. Very safe because every door has its own code. Always someone walking around to help you if you need it.

It's very near Many things. The staff is very pleasant and helpful. . It would be nice if they gave you a list of places of where you could get things you might need. Like a local grocery or Bodega. We were wanting like water and dinks for the roomor bandaids just .things that may not have been thought of. But it was wonderful!!!