Nice and clean hotel will go again 👌🏼

Location wasn't the most ideal, but everything else is good.

Be careful when booking a room because the cleaning fee is 100 ringgit, if the exchange rate is 370,000 rupiah, it is almost the same as the room price of 450,000 rupiah, the carpet is dusty and sandy

For those who want to stay here, be careful because the staff is very bad, not friendly at all, and you do not make transactions at the reception but outside the building, the officers are very rude and annoying What's worse is that the deposit was not returned in full 😡 I really regret staying here I stayed for 2 days, a deposit of 220RM, if converted to rupiah, is around 800 thousand more with the reason that the price is outside of Traveloka VERY REGRET! If there is a worse rating, I will rate it 0 !!!! And just a suggestion, it's better to book a hotel on Agoda, 100% deposit is returned 🤌🏻

Location is quite far from the mall. It would be better if the shuttle bus was free of charge.

The rooms are ok and big, but there is an additional cleaning fee of 390 thousand per room that must be paid.

The staff collect money for cleaning reason / day RM. 50 , and RM. 10 / day for tax reason.actually cleaning room did’nt worked it.we stay 3 days,the room its not cleaning.so bad and so rude.didnt recomended 👎

If you have a problem, the agent will not help you or offer any solutions to you, either from the ota or the property itself. Avoid booking here.

The land has collapsed... I can't stay overnight... I called the hotel customer service and they told me to call Traveloka for a refund... so in the end I couldn't get my money back from the hotel...

I have to book again in the same hotel, because the front desk didn't allow me to check in, ion delemen by quicie home is not a exist. I booked again in the same hotel without by quince home. Just grand ion delemen. It was bad luck for me.

The room is very nice and spacious. However, there are some points you need to consider if deciding to booking this: 1, Location is very far from leisure center, booking grab is very hard and expensive. 2, The room price is quite cheap, but they will cost you 100RM and no return for cleaning fee. Also, deposit is 100RM. 3, The receptionist is not at reception area, she is standing in gem tower, so you must look for her and wait her for the key then can get in room.

hidden charges return of deposit which is very annoying

Beyond expectation, still charged this and that, more than 400 thousand rupiah. It's much more expensive than other hotels. 😭😭.

Very near to Genting, about 5 mins, but the road is turning and turning as it is highland. Room was clean and spacious. However, 1 towel out of 2 was dirty, have hair inside. It means their worker never actually check nicely before folding. The drain hole near the washing basin smelled and my wife was suffering at night. Swimming pool was super crowded, I didn't even want to join them. I find a lot of people hard to find access to their room, because you need to change 2 lifts to change tower to get to your room.

I would like to advise Thais not to stay here because the cleaning fee is 100 ring plus a deposit of 100 ring and a tax of 10 ring, totaling 210 ring. We will only get 100 Rm back on the check-out day. If you stay here once, you will never come back. He will give you a cheap room rate, but he will add an additional 100 Rm. for cleaning the accommodation.

They will allure you with a low price but will add an extra 100 RM cleaning fee upon your arrival. Please read the payment details carefully. The bed is comfortable and the toilet is spacious, but there are no kitchen facilities available. Additionally, the floor was sticky, and there were coffee stains on the cup. Personally, I won't return to this place, as there are better options available at cheaper prices. The cleaning fee exceeds the room rate, which doesn't make sense to me. Check important info.

The toilet smells, there is no soap in the toilet, only shampoo, no toothbrush and toothpaste, no mouthwash cup, no coffee and tea, the AC is very small, the TV has no channels, it's enough here, the only advantages are the dispenser, plates and bowls, it's not worth the 100rm cleaning fee but it looks like a used room that has been tidied up again without any refills, it's terrible.

The best... All 3 children love it and have no problems during their stay here.