The staff were always very polite, attentive, and courteous. But the property grounds and rooms lacked attention to detail in it's appearance. My room had stickers on the floor that were left by previous guests. The bathroom had dirt and grease smudges on the ceiling tiles, the molding around the doorframe had gobs of caulk filling gaps from poor framing, the bathroom & room entry doors were not hung properly and were left hanging askew in the door frames, and the outdoor sitting area for guests had loose tiles that were trip hazards.