The hotel staff was helpful, when we first got the room the AC didn't work, the room was hot, when we complained about moving rooms, we were immediately helped to move to a better room, but oh my, the shower didn't work, the water that came out was very little, so we ended up using a shower jet to clean ourselves. I wanted to complain again but I was too lazy. The blanket was very thin and there were holes. MashaAllah, hopefully this can be a correction for the future.