I was only transiting at this hotel because it was quite close to the station. However, the room type I chose was on the 3rd floor and there was no elevator. However, the staff was very kind, willing to carry my luggage from the ground floor to the top floor and vice versa. The room was quite spacious, with a connecting door. The bathroom was not very clean, with some toothpicks remaining, not sure what they were for. The flush toilet also didn't flush properly, so it smelled of urine. Hopefully, Hotel Plum will improve in the future, thank you.