Home2 Suites by Hilton Thunder Bay

Explore Home2 Suites by Hilton Thunder Bay
9.2
Exceptional
From 441 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Home2 Suites by Hilton Thunder Bay

Number of reviews per page
20
40
Top reviews
Himanshu
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked this hotel for a one-night stay. But my night was terrible, as I was scratching my hand and leg the whole night because the room had a lot of mosquitoes. Booked a premium hotel but feels like a cheap motel.
Jee Un
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room Staff was really kind. Breakfast is wonderful
Ashmeet
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our stay. Property is amazing
Jodi
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were clean, staff were great and beds were very comfortable!
Dennis
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast choice was good. Good coffee Hot food selection was lacking in that food was just warm with sausage patties in completely dried out
Vahideh
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was clean and well- maintained.
Rob
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, great staff. Good location close to airport
Jamelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel in Thunder Bay. Clean, comfortable, well maintained. Safe surroundings. Convenient to the airport. Have stayed here previously and would stay again.
Terry
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I will never stay at another Home2 Suites again. I had a good experience with them in Idaho Falls last summer, but this place in Thunder Bay, Ontario was a complete disaster. I reserved a room in March, 2026 for $223 for one night. When I got to the hotel June 4th, I was informed my room had been given away 15 minutes before I got there because of a credit card problem. They had called me as I was crossing the border into Canada and the call did not go there, but instead to voice. I had no cell service in that area, so I never saw the message until after they had me look for it later. Worse, no more rooms available at 4:30 pm. They did help me find another hotel for $450 a night and that was their last room. So, with the town’s hotels mostly booked, I had no choice but to pay $227 more for one night’s sleep. No idea why my credit card was a problem when the same card reserved rooms on the same trip to Canada through Hotels.com with no incidents.
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Robert
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Poor communication for our room was only contacted by email , they didn’t call about my reservation. Room was unavailable upon arrival. I cannot answer emails while driving on a trip why wasn’t I notified with a phone call it’s 2026 ?
Wyatt
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice room and acceptable breakfast.
Jordin
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved it. Great space
Erin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was nice to see that the food for the complimentary breakfast was rotated daily. They had coffee available all day long, which was great. The room was decent size. Some negatives are there is no hot tub. They say they clean rooms every other day but we were there for 5 nights and they only cleaned our room after I mentioned it to them.
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Denis
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very pleasant stay at the hotel.
Guillermo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It would be nice if the hotel staff knew the code to input on the car charger at the property to charge my Tesla, but instead I had to drive to the Tesla charger offsite to charge it. Also, the road to get to the hotel was not the best, that alone I would stay elsewhere (that needs fixing)…
Amy
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I was very pleasantly surprised by my stay at the Hilton. Bright, clean and incredibly professional and kind staff. The daily breakfast was fresh and a nice selection of toast, eggs, yogurt, cereals, juices l, teas and coffees. Lots nearby to walk to to grab a coffee or a few groceries. The pool is small but good enough for the kids. The gym has a great selection of cardio equipment and some weights. Would definitely recommend.
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Brigitte
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

De belles grandes chambres très propres Hôtel récent
Leslie
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The staff was friendly but not really that helpful, there were somethings that should’ve went smoothly but didn’t. But we had a wonderful stay.
Andrew
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast sandwiches could have been warmer otherwise the selection was good.
Stephanie
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The property was well looked after and clean. The staff was friendly and very attentive. The rooms were well stocked and clean. My only concern was I was unable to close the blackout blind and had the hotel sign shining into the room all night. Otherwise a lovely stay.
Number of reviews per page
20
40

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