The Guinness Arms

Explore The Guinness Arms
9.6
Exceptional
From 145 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveler Reviews The Guinness Arms

Number of reviews per page
20
40
Top reviews
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Guinness Arms had character rooms and the hallway was just as nice. Our room had aircon and also a skylight which had retractable blinds if you wanted to look at the sky or not. Room was clean and cosy with coffee and tea facilities. A bottle of water was also supplied with a selection of biscuits. Iron and board in cupboard for those who want to sort the creases out. Hotel was quiet and calm just the way we like it, we stayed in the week so not sure what it would be like at the weekend. Staff were welcoming and really approachable. In fact they were helpful information about the area for a day out. We were there for the Thetford music festival in the forest and the staff were passing on tips to help us enjoy the event. Did not sit in the bar much as the weather was so nice so drank outside in the rear garden where there were lots of tables and benches to sit at. We enjoyed the food and had both breakfast and dinner in the dinning room area where you could see out to the lawned area. Plenty of free parking space. It as been a while since we have been over this way but we look forward to coming back again. Bury ST Edmonds is about 20 minutes away and is a really nice place, the Abbey grounds are absolutely lovely and worth a visit, a joy to behold. Look forward to Next years Music Festival and the Guinness Arms
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Cristina
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Adorable hotel, lovely staff
Lee
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Would have been perfect but the air con wasn't working and we had no hot water in the morning either due to a boiler issue.
Carol
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful room, our mattress was comfy although there was roll together. Staff very friendly, we had dinner, unfortunately staff were not very attentive we had to get a member of staffs attention on a number of occasions to ask for extra drinks etc. we ordered some liquor coffees for after dinner only to find out there was no cream left, disappointing.
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Jim
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Comfortable room, good food, quiet area. This is my second visit and I will saty again when in the area
Wisia
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent
Valerie
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was just what we needed and the food menu was strong. Staff were are lovely. The outdoor space was fabulous too, especially for the kids
Charlotte
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Absolutely wonderful. The rooms were gorgeous and the staff were so happy and helpful. Will definitely be returning
Gillian
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great check in. Shown to our room by friendly staff member. Room lovely. Very clean. Plenty of amenities. Lovely fluffy towells. Great smelling toiletries. Food lovely. Lots of options available. Did not sleep well however due to noisy people above and door slamming . Would stay again
Louise
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Wonderful flying visit, beautiful location, stunning accommodation, friendly staff and dog friendly. Just fabulous.
Wisia
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Just perfect 👍
P
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Rxcellent room, food very good. Staff very friendly
Jonathan
icon-Business
Business
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great little pub with rooms, only down side I slept on the lower floor and big foot was in the room above and woke me up through the night.
Charis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Amazing find, cosy pub, gorgeous rooms, food was incredible we will be back
Fiona
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

As a solo female business traveller, I really appreciate when staff go out of their way, particularly in a busy restaurant. I felt totally comfortable at The Guinness Arms. The room was lovely, a little compact ( I enjoyed hearing the owl at night!) and had great facilities with a coffee machine but no kettle. Breakfast was a real highlight. EV charger worked and set me up with a full battery for the next day.
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Maz
icon-Business
Business
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The room was comfortable, I had a good sleep, I arrived late, it was dark, I had trouble locating my room, no signage, and also trouble getting the key, there were no instructions by the lock.
Tess
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Gorgeous room such lovely friendly staff lovely dinner - perfect over night stay would definitely recommend
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Properly was amazing and staff was brilliant. Highly recommend.
Mindaugas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Was everything amazing
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Staff very helpful and very clean.
Number of reviews per page
20
40

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