The location is great, easily accessible to public transport and walking distance to the city centre and university. The air conditioning system cannot be adjusted by the guest .

An excellent hotel. Highly recommend. Everything was clean and functioning.

Basic but decent hotel about 20 min to town centre. Friendly staff, clean property. Parking easy at council car park a 3 minute walk away. I would however not usr Hotel.com again, as impossible to ammend booking - have to cancel and risk not being able to rebook. Found myself going in circles with a bot. Would book direct with hotel.

It was great for 2nights

Super clean and friendly staff. Within walking distance to everything we needed.

Clean room, helpful staff, great location, return my kindle which i forgot straight away at minimum cost.

Fresh and clean interior. Perfect location. Good pricing.

Was actually really impressed, close to everything we needed and pub literally right outside the door, also great having a code for the doors and no key card

Nice hotel

Very clean spacious room.

Friendly staff & nice clean rooms

Room was clean , water, tea coffee were provided, key code given in advance for late check ins

Very very noisy - people shouting, laughing, cars revving outside the pub opposite well into the night. In the summer it'll be horrendous. Did ask to move but would have had to upgrade and there was no-one on duty to facilitate that. Also only 3 teabags provided and no supplies available to replenish. Very expensive stay with no breakfast even.

A night stop after attending a concert at the nearby O2 academy. Pin room and front door entry brilliant. Room very good but no instructions on operating air conditioner. Got it going after while.

Staff really helpful and friendly. Nice sized room. Clean and tidy. Nice and quiet. Comfy bed. Great location. Highly recommend.

Helpful staff, clean room, comfy bed and good WiFi. Thanks

Our room’s fridge had terrible smell of spoiled food that filled the air when we first checked in. The manager didn’t do anything other than remove the fridge without providing a new one. We didn’t get another room nor a refund. The TV didnt have any channel nor mirroring function. Room and bed were small. For ~$150USD per night this is a very disappointing experience (the 4-star IHG hotel was having the same rate the week we were there)

Comfortable. Clean. friendly welcome and service.

All good. Didn’t like the Goki app palaver that was unnecessary. Staff were friendly & helpful.

Doors locked after 9pm which is fine BUT we were told by reception we just needed to use the same code as the one for the room to get in, but my wife and grand children were locked out and had to make several calls before they were able to get in. Opposite a pub which is open until 1am. Some very drunk and loud people. in the street discarded mattress and furniture