Overall Ratings & Reviews Napili Village Hotel

This “hotel” is actually an apartment for locals and should not be advertised as a comparable to the surrounding hotels which are lovely. Poorly kept up and attended, I got major attitude when I did try to get anything from staff. They close at 4! And will not help after that! I won’t be back nor will my friends

They need to hire new property managers and whoever is running it now needs to go. It's a total lipstick on a pig place. They have a nice pool and grounds, and furnishings , but the whole place needs to be redone from the inside out. The hotel management doesn't seem to care about offering clean bathrooms as the one we stayed in had mold in it and the tile was so worn down that a KOA campground would have been cleaner than what we got. The carpets smell really bad and mildewy, the stove is original and is rusting , the beds are super stiff. Management is not interested in taking action or true accountability and lightly cared about the condition of the room when it was addressed to them. The only thing going for it is its closeness to the beach and the pool. It has a lot of potential but the owners/management don't seem to care. Oh and the hotel front desk people leave about an hour after check-in so if you have issues with your room, you have to wait till the next day when they return. It's the kind of place that probably has bed bugs , glad we didn't stay long.

Napili Village was absolutely amazing. The location was great, the services outstanding, the staff friendly and helpful. It was a little slice of paradise. The bed was very hard and not overly comfortable, but that was our only minus in a whole LOT of plusses!

The view from the room was restful and spectacular — could see Lanai island, the ocean, and the tops of plumeria trees and palm trees. We appreciated the well stocked kitchen, and the short stroll— 2-3 minutes to Napili beach. The bed was a little firmer than we are accustomed to, but we still rested well.

Very cute, speakeasy place!! Loved it

Ok, good location, close to beach

We loved our stay at Napili Village Hotel. It was everything we wanted. Close to beautiful beach, coastal trail hike, pineapple hill-hike. Room had a full kitchen, deck. Nice walk to Napili village. Pool was perfect. This hotel is small, family run and exactly what we were looking for. Mahalo !!

Great location. Easy in and out. Great bed and pillows.

Nice quiet place. Nothing fancy, but very quaint charming little room. Great location for beaches and snorkeling spots.

We appreciated and enjoyed the privacy of the garden view room where we stayed. The rooms were breezy and had everything we needed. We would order a little lunch from the Island Vibes deli and enjoy it in the lovely Ohana at the hotel. The staff was friendly, warm, and accomodating. We are coming back soon!

My room was ready for me, with the cooler already on! The cooler and fan were a little noisy for sleeping, but earplugs and sleep aids helped. The little kitchen was well stocked with utensils, etc. The water temperature and pressure were perfect. I will gladly stay here again for easy drive to Kapalua Bay

Always enjoy the low key, chill hotel.

Quiet place and close by the beach

Amazing experience and place to stay! Room was only cleaned and sheets changed once in our week stay but it happens. Could’ve r

It was really nice to get away and be able to have as much or as little contact with the management. We also loved that there was a full kitchen and a view of the ocean.

Perfect location next to the most beautiful beach in Maui

This property is absolutely beautiful. It’s quiet, clean and relaxing. Napili Beach is a short walk and there’s a fantastic cafe along the way. The pool on the property is clean and quiet. Grilling is an option which is fantastic.

Walking distance from different beaches and the coast trail. The property was relatively quiet throughout the day, despite being near a busier road. Night was quiet with great view of the stars.

Our stay couldn’t have been any better, the staff was very friendly, helpful and supportive. I have to give a shout out to LeAnn, she was super awesome. We love area because it wasn’t so huge in finding our way round the facilities. Thank you all, for a wonderful stay. I also like the ideal of no TV, I didn’t miss it all, too much to do on the island.

I know this is a small family-owned property but I can’t recommend it. I’m the kind of person who wipes down surfaces when I arrive and keeps all the food in the fridge. Not quite halfway through my stay I found a roach on the kitchen floor, just a few feet from my bed. There is only housekeeping twice a week, and no one at the front desk after 4:30 or on weekends. I texted them and asked to be moved to another room. They said all they could offer was housekeeping to come by and a refund if I wanted to leave. And maybe I let the roach in? And oh, they’d be out of cellphone range for hours. I debated staying but ended up moving to an outrageously expensive alternative, which kept me up at night for different reasons, but at least it was clean and I didn’t have to worry about anything crawling into my bags or my bed.. There are better alternatives with windows that block sound and a/c that doesn’t have black mold surrounding it.