Dear Valued Guest, Thank you for reviewing 1o1 Urban Jakarta Glodok - Kota Tua. We are pleased to hear that you had a positive experience during your stay. Regarding your feedback on in-room amenities such as the kettle, tea, and coffee, we will forward this to our management team for evaluation and future improvements. Such feedback is crucial for our continuous improvement of service quality and guest comfort. We look forward to welcoming you back on your next stay. Sincerely, Erwin S., Hotel Manager

Dear Aprilia, Thank you for sharing your stay experience at 1o1 Urban Jakarta Glodok - Kota Tua. We are pleased to hear that you were satisfied with the cleanliness of our room. However, we apologize for the inconvenience regarding the hot water temperature and the delay in replenishing breakfast. Your feedback will be taken into consideration to improve the quality of our service in the future. Thank you for your understanding and support. We hope to welcome you back again in the future. Sincerely, Erwin S., Hotel Manager

Dear Ms. Ellen, Thank you for your review of 1o1 Urban Jakarta Glodok - Kota Tua. We apologize for any inconvenience you experienced regarding the cleanliness and condition of your room. Your feedback is invaluable, and we will immediately contact the relevant team to improve our cleanliness standards and service quality. We also appreciate your positive feedback regarding the comfort of the beds, air conditioning, and the hotel's excellent location. This motivates us to further improve the overall quality of our service. We hope to welcome you back again in the future for an even better experience. Sincerely, Erwin S., Hotel Manager

Dear Mr. Sehan, Thank you for your review and feedback. We are delighted to know that 1o1 Urban Jakarta Glodok - Kota Tua was the right choice for your stay. Your compliments encourage us to strive to provide the best service and comfort to all our guests. We hope to welcome you back again in the future. Sincerely, Erwin S., Hotel Manager

Dear Mr. Christofora B., Thank you for choosing 1o1 Urban Jakarta Glodok - Kota Tua for your stay. We are delighted to hear that you were satisfied with your stay and have chosen our hotel for three consecutive times. Your support and trust motivate us to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Erwin S., Hotel Manager

Dear Mr. Vicharius D.J., Thank you for your review and feedback. For further information, a water heater is available upon request, and our team is happy to assist if needed. We have forwarded information regarding the tile condition in room 710 to the relevant team for immediate follow-up. Thank you for your appreciation of our staff. We hope to welcome you back to 1o1 urban jakarta Glodok - Kota Tua again. Sincerely, Erwin S., Hotel Manager

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed your stay, from the friendliness of our staff and the cleanliness and comfort of your room to the breakfast menu we provided. Your compliments motivate us to continue providing the best service. We hope to welcome you back to 1o1 urban jakarta Glodok - Kota Tua again. Sincerely, Erwin S., Hotel Manager

Dear Eka, thank you for taking the time to share your experience. We are delighted to hear that you had a wonderful time at 1o1 urban jakarta Glodok - Kota Tua. We also appreciate your feedback regarding the TV facilities and will incorporate it into future service improvements. We look forward to seeing you again on your next visit. Thank you. Erwin S., Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the friendliness of our staff. We also appreciate your feedback regarding the adjustment of the air conditioning temperature in your room, and we will forward this suggestion to the relevant team for further investigation. Thank you for your review. We hope to welcome you back to 1o1 urban jakarta Glodok - Kota Tua again. Sincerely, Erwin S., Hotel Manager

Dear Mr. Marcel E. A., Thank you for staying at 1O1 URBAN Jakarta Glodok - Kota Tua and for sharing your kind review. We are delighted to know that you enjoyed our friendly staff and the food during your stay. Your compliments mean a lot to us and will be shared with the team. We look forward to welcoming you back again soon. Warm regards, Erwin S Hotel Manager

Dear Mr. Erwin, Thank you for staying at 1o1 urban jakarta Glodok - Kota Tua and sharing your experience. We are pleased to hear that you were satisfied with the check-in/check-out process and our room upgrade service. We apologize for the inconvenience regarding the bathroom condition and TV signal in room 319. We have forwarded your feedback to the relevant team for immediate investigation and improvement. Thank you for your attention and feedback. We hope to welcome you back again for an even better stay. Sincerely, Erwin S., Hotel Manager

Dear Mr. Inriko B.P., Thank you for taking the time to write a review about your stay at 1o1 Urban Jakarta Glodok - Kota Tua. We are delighted to hear that the service from Ms. Nada and our security team was helpful and made your stay comfortable. Your compliments will motivate our team to continue striving for the best service. We hope to welcome you back again in the future. Sincerely, Erwin S., Hotel Manager

Dear Ms. Hermindra, Thank you for taking the time to write a review of your stay at 1o1 Urban Jakarta Glodok - Kota Tua. We are delighted to hear that our friendly and efficient staff, the quality of our breakfast, and the hotel's excellent location provided you with a memorable experience. We hope to welcome you back again in the future. Sincerely, Erwin S., Hotel Manager

Dear Valued Guest, Thank you for taking the time to review your stay at 1o1 Urban Jakarta Glodok - Kota Tua. We are delighted to hear that the comfort of your rooms and the hotel's excellent location, close to restaurants and the Kota Tua area, made your stay enjoyable. We hope to welcome you back in the future. Sincerely, Erwin S., Hotel Manager

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at 1o1 urban jakarta Glodok - Kota Tua. We apologize for any inconvenience you experienced regarding the cleanliness of your room and the housekeeping process during your stay. Your feedback is very important to us, and we will immediately contact the relevant team to improve the quality of our service and guest comfort. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, Erwin S., Hotel Manager

Dear Valued Guest, Thank you for choosing to stay at 1o1 urban jakarta Glodok - Kota Tua again and thank you for taking the time to write a review. We apologize for the inconvenience you experienced regarding the air conditioning not being sufficiently cool during your second stay. This feedback is very important to us, and we have forwarded it to the relevant team for immediate investigation and repair. We hope to provide you with a better stay experience on your next visit. Thank you for your trust. Sincerely, Erwin S., Hotel Manager

Dear Mr./Ms. Tan B. C., Thank you for staying at 1O1 URBAN Jakarta Glodok - Kota Tua. We are glad to know that your overall experience was satisfactory. We also appreciate your feedback regarding the toilet condition and Wi-Fi connection. Your comments have been noted and will be used for our service improvement. We hope to welcome you again for a better experience in the future. Sincerely, Erwin S Hotel Manager

Dear Valued Guest, Thank you for your review of 1o1 urban jakarta Glodok - Kota Tua. We are pleased to hear that you were impressed with the friendliness of our staff and the hotel's location near Chinatown. We hope to welcome you back again in the future. Sincerely, Erwin S., Hotel Manager

Dear Valued Guest, Thank you for staying at 1o1 urban jakarta Glodok - Kota Tua. We apologize for the inconvenience you experienced contacting reception and housekeeping via the in-room telephone. We have forwarded your feedback to the relevant team for immediate action and service improvement. We hope to welcome you back again in the future with an even better experience. Sincerely, Erwin S., Hotel Manager

Dear Mr. Rijal, Thank you for your review of 1o1 urban jakarta Glodok - Kota Tua. We are delighted to hear that you were satisfied with the friendly service of our staff and the hotel's excellent location. This is part of our commitment to providing the best possible service to all our guests. We hope to welcome you back to 1o1 urban jakarta Glodok - Kota Tua on your next visit. Sincerely, Erwin S., Hotel Manager